AMANJOT KAUR
Brampton,ON
Summary
Seeking a competitive and challenging environment where I can serve your organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ADMINISTRATION
HEAR MAXX
09.2023 - Current
- Attend client's calls, walk-in's, book appointments and explain general enquiries.
- Monitors and organize the clinic supply inventory.
- Schedule the clients for follow-ups.
- Organized and detail-oriented with a strong work ethic.
- Identify issues, analyze information and provide solutions to problems.
- Work effectively in fast-paced environment.
- Provide professional services and support in a dynamic work environment.
- Gained extensive knowledge in data entry, analysis, reporting and documentation.
SALON MANAGER
Kurves Brow Bar plus
Ottawa
12.2016 - 12.2022
- In charge of the entire salon operation including customer service, selling the store products, followed up with the customers.
- Ensured quality of services were met by regular meetings with the staff.
- Attended customer calls to clear their queries and to provide better customer service
- Maintained records and reports including salaries and schedule.
- Kept track of budget and inventory.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
Registered Nurse
Kakkar hospital
Morinda, Punjab
09.2021 - 11.2021
- Evaluated the clients diagnosis, assessed the symptoms and provided care plan
- Monitored vital signs and conducted physical assessment
- Maintained therapeutic relationship with patients
- Assessed and maintained the care plans
- Provided health education to the patient and the family upon discharge
- Implemented prescribed interventions and medications to the clients
- Maintained everyday clients charts.
- Managed patients recovering from medical or surgical procedures.
FRONT DESK ASSISTANT and CASHIER
Royal Haveli
Belleville, ON
01.2014 - 12.2016
- Assisted at the reception with answering phone calls, scheduled appointments, attended the customers
- Maintained clean and organized front desk areas to uphold polished company image.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Skilled at working independently and collaboratively in a team environment.
ADMINISTRATOR
Bell Animal Hospital
02.2016 - 03.2016
- Assisted the staff with scheduled appointments
- Attended the walk-in clients and received the calls to schedule their visits
- Maintained the records, handled the mails, assisted in scanning and faxing the documents
- Assisted with pet supply purchases, received the inventory and payments
- Maintained the cleanliness of the area
- Attended and assisted various procedures and treatments.
CUSTOMER SERVICE REPRESENTATIVE
Canadian Tire Gas Bar
01.2014 - 12.2015
- Assisted the customers while receiving payments, stocking shelves, maintaining the station, organization and store inventory.
Registered Nurse
Fortis Healthcare
Mohali, Punjab
05.2014 - 07.2014
- Monitored vital signs
- Medication administration
- Provided central line, IV line care
- Maintained the records and reports of the clients files
- Conducted clients assessments, maintained clients charts
- Provided education to the client about the disease condition and how to manage the situation
- Evaluated clients diagnosis with past and present symptoms
- Helped the staff with the discharge procedures.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Managed care from admission to discharge.
- Audited charts and reviewed clinical documents to verify accuracy.
CLINICAL INSTRUCTOR
Hospital environment
Mohali, Punjab
11.2012 - 02.2014
- Familiar with medical terminology and clinical procedures
- Able to complete responsibility of administrative functions in the healthcare delivery system
- Able to implement health care policies and procedures
- Strong understanding of conflict resolution
- Ability to collect data and maintenance of records/reports
- Strong teaching skills.
- Delivered information and valuable instructions to students during clinical rotations.
- Established strong relationships with local hospitals and healthcare organizations, creating valuable practicum opportunities for students and organized health care programs.
- Oriented and provided instruction to students during clinical rotations.
- Evaluated student performance in clinical settings, providing constructive feedback for improvement and growth.
Education
POST GRADUATE Diploma in Applied Health Administration - Health Care Administration
Loyalist College
Belleville, ON01.2016
Bachelor of Science - Nursing
Silver Oaks College of Nursing
Mohali, Punjab01.2012
Skills
- Excellent customer service skills
- Good experience in hospital settings as a clinical instructor
- Familiar with medical terminology, Microsoft Office (Excel, Word and PowerPoint)
- Administrative skills
- Excellent Oral and Written Communication skills
- Good team work, management, leadership, and organizational skills
- Strong problem solving and analytical skills
- Familiar with conflict management techniques
- Experience with collection and maintenance of data in the form of records or reports
- Medical Records
- Critical Care Experience
- Nursing
- Data Collection
- Patient Care
- Case Management
- Medication Administration
- Vital Signs
- Medical Billing
- Management
- Quality Assurance
- Employee Orientation
- Medical Office Experience
- Supervising Experience
- Multi-line phone proficiency
- Goal Setting
Certification
- RN (Ontario/Alberta)
- Office Administration-Medical
- Health Records Clerk
- Hospital Ward Clerk
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
ADMINISTRATION
HEAR MAXX
09.2023 - Current
Registered Nurse
Kakkar hospital
09.2021 - 11.2021
SALON MANAGER
Kurves Brow Bar plus
12.2016 - 12.2022
ADMINISTRATOR
Bell Animal Hospital
02.2016 - 03.2016
Registered Nurse
Fortis Healthcare
05.2014 - 07.2014
FRONT DESK ASSISTANT and CASHIER
Royal Haveli
01.2014 - 12.2016
CUSTOMER SERVICE REPRESENTATIVE
Canadian Tire Gas Bar
01.2014 - 12.2015
CLINICAL INSTRUCTOR
Hospital environment
11.2012 - 02.2014
POST GRADUATE Diploma in Applied Health Administration - Health Care Administration
Loyalist College
Bachelor of Science - Nursing
Silver Oaks College of Nursing