AMANDEEP Kaur
Saskatoon,Canada
Summary
Customer Service Cashier experienced in diverse retail environments, operating cash registers and resolving customer disputes through effective communication. Direct Care Worker providing exceptional in-home care, supporting patient progress by monitoring medication reactions and promoting healthy habits. Committed to ensuring patient safety, wellness, and satisfaction.
Overview
1
1
Certification
3
3
years of post-secondary education
5
5
years of professional experience
Work History
HOME SUPPORT WORKER
Taj Care Home
Saskatoon, Canada
12.2023 - Current
- Administered medications and monitored health conditions, ensuring compliance with care plans and maintaining accurate health records.
- Developed personalized care plans in collaboration with healthcare teams, addressing individual resident needs effectively.
- Provided compassionate assistance with daily living activities, promoting resident well-being and independence.
- Trained and mentored junior staff on best practices in patient care and safety protocols, enhancing team knowledge and care quality.
CUSTOMER SERVICE CASHIER
Kings Variety Store
Chatham, Canada
01.2023 - 09.2023
- Ensured customer satisfaction by efficiently processing product returns.
- Regularly conducted inventory counts to uphold accurate stock levels.
- Accurately handled cash transactions while verifying bills for authenticity.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Learned duties for various positions and provided backup at key times.
DIRECT SUPPORT PROFESSIONAL
Community Living Chatham-Kent
Chatham, Canada
10.2022 - 09.2023
- Documented client status and completed duties in logbooks to ensure accurate management oversight.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Facilitated daily living activities, including errands and household chores, to enhance client independence and quality of life.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted clients with daily hygiene needs, including bathing, dressing, dental care, and personal grooming, to promote dignity and personal well-being.
PERSONAL SUPPORT WORKER
Personal Home
Chatham, Canada
12.2021 - 09.2023
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Administered medications, ensuring proper dosage and adherence to schedules.
- Provided dressing guidance, grooming, meal preparation, and medication reminders to enhance client care and daily living.
- Ensured clean personal areas and prepared nutritious meals to meet client dietary requirements.
TEAM MEMBER
Tim Hortons
Chatham, Canada
10.2021 - 02.2023
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supported inventory management through accurate counts and efficient stocking of merchandise.
- Analyzed customer needs and feedback to inform product and service enhancements.
- Compiled reports outlining findings and actionable recommendations.
CUSTOMER SERVICE CASHIER
Petro-Canada
Chatham, Canada
09.2021 - 03.2022
- Cross-trained in various departments throughout the store.
- Trained new employees on company policies and procedures, fostering a knowledgeable and efficient team.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Processed payments securely across cash, credit cards, and gift cards, ensuring customer trust and satisfaction.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Chatham, ONDiploma in Pharmacy - Pharmacy
Adesh Polytechnic College
Muktsar, PB 08.2015 - 07.2018
Skills
- Personal Care Assistance
- Mobility Support
- Patient Advocacy
- Home Safety Awareness
- Companionship Services
- Cleaning and sanitizing
- Inventory Management
- Cashier
- Payment Processing
- Product scanning
- Basic Mathematics
- Customer resolution
- Friendly Customer Service
- Adaptability
- Relationship Building
Certification
[Timeframe]
Languages
- English, Full Professional
- Punjabi, Native or Bilingual
- Hindi, Full Professional
Timeline
HOME SUPPORT WORKER
Taj Care Home
12.2023 - Current
CUSTOMER SERVICE CASHIER
Kings Variety Store
01.2023 - 09.2023
DIRECT SUPPORT PROFESSIONAL
Community Living Chatham-Kent
10.2022 - 09.2023
PERSONAL SUPPORT WORKER
Personal Home
12.2021 - 09.2023
TEAM MEMBER
Tim Hortons
10.2021 - 02.2023
CUSTOMER SERVICE CASHIER
Petro-Canada
09.2021 - 03.2022
Diploma in Pharmacy - Pharmacy
Adesh Polytechnic College
08.2015 - 07.2018
High School Diploma -
St. Clair College of Applied Arts And Technology