Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Amandeep Kaur

Brampton,ON

Summary

Dynamic customer service professional with a proven track record at Nik Baker's, excelling in problem resolution and active listening. Adept at training staff and enhancing operational efficiency, I leverage critical thinking and data entry skills to deliver exceptional service and foster customer satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Nik Baker's
2022.03 - 2025.11
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders efficiently, ensuring accuracy in transactions and timely delivery.
  • Assisted with training new staff on customer service protocols and operational procedures.
  • Maintained product knowledge to provide informed recommendations to customers.

Receptionist

Dominos's Pizza
2020.09 - 2022.01
  • Managed front desk operations, ensuring efficient customer check-in and order processing.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain cleanliness and organization of reception area.
  • Assisted in training new staff on operational procedures and customer service standards.

Education

Bachelor’s of Computer Applications - Accounting

Punjabi University Patiala
Punjab , India
05.2020

Skills

Customer service

Active listening

Critical thinking

Data entry

Problem resolution

Languages

English
Professional Working

Timeline

Customer Service Representative

Nik Baker's
2022.03 - 2025.11

Receptionist

Dominos's Pizza
2020.09 - 2022.01

Bachelor’s of Computer Applications - Accounting

Punjabi University Patiala
Amandeep Kaur