Summary
Overview
Work History
Education
Skills
Languages
Certification
Availability
Timeline
Generic

AMANDEEP KAUR

Brampton,ON

Summary

Punctual and honest customer representative with solid background in fast paced environments experience of 3 years. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Crew Member

Food Basic
08.2023 - 09.2024
  • Efficiently handle customer purchases using cash, credit, or other methods.
  • Inform customers about loyalty programs or promotions.
  • Resolve customer concerns about LOTERY and direct them to the appropriate staff.
  • Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.


Cashier, Crew member

Tim Hortons
01.2024 - 07.2024
  • Provided excellent customer service in a fast-paced environment, ensuring quick and accurate order processing.
  • Prepared and served food and beverages according to brand standards while maintaining cleanliness and safety protocols.
  • Handled cash register operations, including cash handling, credit, debit transactions and balancing till at the end of the shift.
  • Collaborated with team members to maintain smooth workflow during peak hours

Warehouse associate

Canadian Tire
05.2023 - 12.2023


  • Assemble products and affix identifying information and shipping instruction
  • Unload containers, receive, check and store products throughout the warehouse
  • Organize merchandise to enhance the shopping experience.
  • Actively participate in training to enhance customer service skills.

Customer Service Representative

Reliance Fresh
01.2023 - 04.2023
  • Achieved and outperformed all department goals, including average hold time, calls per day, and average call waiting.
  • Attained high-quality scores for performance and customer satisfaction.
  • Drive & Commitment: Highly motivated with a strong work ethic and determination to succeed.
  • Empathy & Teamwork: Capable of engaging with diverse individuals and collaborating toward shared objectives.

Education

Bachelors - business Administrations

Yorkville University
Toronto, CA
01-2025

GED -

Seneca Polytechnic College of Art And Science
01-2026

Diploma - Advance in computer Programming

Zed X Academy
01.2023

Skills

  • Computer Proficiency: MS Word, MS Outlook, MS Excel
  • Professionalism and courtesy
  • Data entry
  • Recognized for excellent communication, problem-solving
  • Spirit, wine, and beer expertise
  • Sales expertise
  • Customer service excellence
  • Cash register systems

Languages

Punjabi
Native or Bilingual
English
Full Professional
Hindi
Full Professional

Certification

  • Smart Serve
  • WHIMIS Certification
  • Worker Health and Safety Awareness
  • Vulnerable Sector Police Clearance
  • First Aid and CPR Level C



Availability

  • Monday: 8am-5pm, 4pm onwards, 10pm-6am
  • Tuesday: 8am-5pm, 4pm onwards, 10pm-6am
  • Wednesday: 4pm onwards, 10pm-6am
  • Thursday: 4pm onwards
  • Friday: 4pm onwards
  • Saturday: 8am-5pm, 4pm onwards, 10pm-6am
  • Sunday: 8am-5pm, 4pm onwards, 10pm-6am

Timeline

Cashier, Crew member

Tim Hortons
01.2024 - 07.2024

Cashier/Crew Member

Food Basic
08.2023 - 09.2024

Warehouse associate

Canadian Tire
05.2023 - 12.2023

Customer Service Representative

Reliance Fresh
01.2023 - 04.2023

Diploma - Advance in computer Programming

Zed X Academy

Bachelors - business Administrations

Yorkville University

GED -

Seneca Polytechnic College of Art And Science
AMANDEEP KAUR