AMANDEEP KAUR
Brampton,ON
Summary
Punctual and honest customer representative with solid background in fast paced environments experience of 3 years. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Crew Member
Food Basic
08.2023 - 09.2024
- Efficiently handle customer purchases using cash, credit, or other methods.
- Inform customers about loyalty programs or promotions.
- Resolve customer concerns about LOTERY and direct them to the appropriate staff.
- Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Cashier, Crew member
Tim Hortons
01.2024 - 07.2024
- Provided excellent customer service in a fast-paced environment, ensuring quick and accurate order processing.
- Prepared and served food and beverages according to brand standards while maintaining cleanliness and safety protocols.
- Handled cash register operations, including cash handling, credit, debit transactions and balancing till at the end of the shift.
- Collaborated with team members to maintain smooth workflow during peak hours
Warehouse associate
Canadian Tire
05.2023 - 12.2023
- Assemble products and affix identifying information and shipping instruction
- Unload containers, receive, check and store products throughout the warehouse
- Organize merchandise to enhance the shopping experience.
- Actively participate in training to enhance customer service skills.
Customer Service Representative
Reliance Fresh
01.2023 - 04.2023
- Achieved and outperformed all department goals, including average hold time, calls per day, and average call waiting.
- Attained high-quality scores for performance and customer satisfaction.
- Drive & Commitment: Highly motivated with a strong work ethic and determination to succeed.
- Empathy & Teamwork: Capable of engaging with diverse individuals and collaborating toward shared objectives.
Education
Bachelors - business Administrations
Yorkville University
Toronto, CA01-2025
GED -
Seneca Polytechnic College of Art And Science
01-2026
Diploma - Advance in computer Programming
Zed X Academy
01.2023
Skills
- Computer Proficiency: MS Word, MS Outlook, MS Excel
- Professionalism and courtesy
- Data entry
- Recognized for excellent communication, problem-solving
- Spirit, wine, and beer expertise
- Sales expertise
- Customer service excellence
- Cash register systems
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Certification
- Smart Serve
- WHIMIS Certification
- Worker Health and Safety Awareness
- Vulnerable Sector Police Clearance
- First Aid and CPR Level C
Availability
- Monday: 8am-5pm, 4pm onwards, 10pm-6am
- Tuesday: 8am-5pm, 4pm onwards, 10pm-6am
- Wednesday: 4pm onwards, 10pm-6am
- Thursday: 4pm onwards
- Friday: 4pm onwards
- Saturday: 8am-5pm, 4pm onwards, 10pm-6am
- Sunday: 8am-5pm, 4pm onwards, 10pm-6am
Timeline
Cashier, Crew member
Tim Hortons
01.2024 - 07.2024
Cashier/Crew Member
Food Basic
08.2023 - 09.2024
Warehouse associate
Canadian Tire
05.2023 - 12.2023
Customer Service Representative
Reliance Fresh
01.2023 - 04.2023
Diploma - Advance in computer Programming
Zed X Academy
Bachelors - business Administrations
Yorkville University
GED -
Seneca Polytechnic College of Art And Science