Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
RBC Banking advisor
Teksystems
Vancouver, British Columbia
11.2024 - Current
Evaluated customer needs to recommend appropriate banking solutions.
Educated clients on digital banking tools and features.
Maintained compliance with banking regulations and policies.
Provided comprehensive advice on a range of banking products, including loans, mortgages, savings accounts, and investments.
Assisted customers in opening new accounts or transferring existing accounts.
Collaborated with other departments within the bank to provide quality service to clients.
Analyzed customer's financial situations to determine the best options for meeting their needs.
Apple Technical Support Advisor
Teleperformance
Handling customer inquiries through calls by providing accurate information to their questions, while following company procedures.
Helping individuals with various billing issues, such as transactions, monthly charges, credits, or balances.
Provide exceptional customer service regarding matters of banking information required.
Placing new orders, changing previous orders, and exchanging the damaged products for new ones.
Resolved customer inquiries with accurate product knowledge and troubleshooting techniques.
Collaborated with team members to enhance service delivery and customer satisfaction.