Amandeep Kaur
Scarborough,Canada
Summary
Customer-focused professional with a proven track record in retail operations, including stocking, merchandising, and inventory management. Demonstrated ability to assist customers effectively while maintaining high standards of cleanliness and organization. Experienced in both independent and team-oriented roles, contributing to operational excellence. Prepared to uphold Walmart's commitment to customer satisfaction and service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Key runner / Security guard
Sriven Protection Services
Vaughan, Canada
08.2023 - Current
- .Greeted and assisted over 100 residents/visitors in a polite and friendly manner, demonstrating professionalism.
- Managed access control and resolved complaints calmly and efficiently.
- Provided information and directions clearly, ensuring customer satisfaction.
- Documented incidents and communicated with management effectively.
warehouse associate
Amazon Fulfillment Center
Toronto, ON, Ontario
08.2024 - 11.2024
- Used RF scanners to pick and scan products from shelves
- Prepared customer orders and labeled packages for shipment
- Maintained accurate stock logs and followed safety protocols
- Applied problem-solving skills to resolve minor issues with products or scanning devices independently
Customer Support Intern (College Project)
Loyalist College
Toronto, Canada
01.2024 - 04.2024
- Supported peers and staff with computer login issues and basic software help.
- Practiced service scripts, email support, and mock phone handling for training.
- Gained exposure to CRM simulations and client communication protocols.
Education
Diploma - Computer Systems Technician
Loyalist College
Toronto, ON04.2025
Senior Secondary School - Non-Medical Stream
YS Public School
Punjab, IndiaSkills
- Customer Service & Support
- Safety Compliance & Loss Prevention
- RF Scanner Operation for Inventory & Stocking
- Call Handling & Inquiries
- CRM Systems (basic knowledge)
- Microsoft Office (Word, Excel)
- Fast Learner & Team Player
Certification
- Smart Serve Ontario
- Security
- First Aid/CPR
Availability
Full-time | Remote or On-Site | Flexible Shifts
Timeline
warehouse associate
Amazon Fulfillment Center
08.2024 - 11.2024
Customer Support Intern (College Project)
Loyalist College
01.2024 - 04.2024
Key runner / Security guard
Sriven Protection Services
08.2023 - Current
Diploma - Computer Systems Technician
Loyalist College
Senior Secondary School - Non-Medical Stream
YS Public School
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