Amandeep Kaur
Brampton,ON
Summary
Dynamic Customer Care Executive with a proven track record at Iosolutions, adept at enhancing customer satisfaction through effective call center operations. Well-organized and committed to resolving issues, leveraging strong customer support skills to exceed performance targets. Experienced in supervising sewing operations, ensuring high-quality production and efficiency.
Overview
5
5
years of professional experience
Work History
Customer Care Executive
Iosolutions
Brampton, ON
08.2023 - 08.2024
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
Sewing Machine Operator Supervisor
Woodtech Furniture
Brampton, ON
01.2020 - 10.2021
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
Education
Bachelor of Science - Economics
Guru Nanak Dev University
India04-2010
Skills
- Customer support
- Call center operations
- Customer service background
- Well-organized
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Interests
- Playing Sports
- Animal Care
- Growing herbs, vegetables, or fruits in home gardens
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- I like working with my hands and fixing things
Timeline
Customer Care Executive
Iosolutions
08.2023 - 08.2024
Sewing Machine Operator Supervisor
Woodtech Furniture
01.2020 - 10.2021
Bachelor of Science - Economics
Guru Nanak Dev University