Amandeep kaur
regina,Saskatchewan
Summary
Dynamic and results-oriented professional with a proven track record at Shopper Drug Mart, adept in handling customer transactions and resolving complaints with exceptional interpersonal and communication skills. Demonstrated leadership in team environments, enhancing customer satisfaction and streamlining operations. Skilled in cash management and customer service, contributing to significant improvements in customer experience.
Overview
7
7
years of professional experience
Work History
Post Office Clerk
Shopper Drug Mart
Regina, Canada
11.2022 - Current
- Compiled customer orders for special services such as certified or registered mail.
- Accepted payment for postal items, postage stamps, money orders, and other postal transactions.
- Assisted customers with inquiries regarding postal regulations and procedures.
- Maintained records of daily transactions using the cash register system.
- Answered customer questions concerning services provided by the Post Office.
- Managed inventory of shipping materials, including boxes, labels, envelopes, and tape.
- Resolved customer complaints professionally.
Cashier
Shopper Drug Mart
Regina, Canada
11.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Team Member
KFC Albert North
Regina, Canada
12.2021 - Current
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Provided quality customer service with a friendly attitude.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Collected money, made change and counted out register at end of shift.
Chopped leaf
09.2021 - 11.2021
- Greeting the customers
- Taking orders and prepare the orders
- Hand out orders
- All works and extra cleanings
Customer Service Representative
VISHAL MEGA MART
Ludhiana
09.2017 - 02.2021
- Handling cash transactions with customers
- Issuing receipts, refunds, paid out or gift cards
- Great customers and provide enjoyable experience
- Communicate with management team regarding customer's requests and complaints
Education
Certificate in Liberal Arts -
University of Regina
01.2024
Certificate in Business Administration -
University of Regina
01.2022
12th grade -
Punjab School Education Board
India04.2017
Skills
- Excellent communication skills
- Exceptional leadership skills
- Exceptional interpersonal skills
- Ability to work in a team environment
- Ability to work individually
- Self-confidence
- Motivational skills
- Strong negotiation skills
Timeline
Post Office Clerk
Shopper Drug Mart
11.2022 - Current
Cashier
Shopper Drug Mart
11.2022 - Current
Team Member
KFC Albert North
12.2021 - Current
Chopped leaf
09.2021 - 11.2021
Customer Service Representative
VISHAL MEGA MART
09.2017 - 02.2021
Certificate in Liberal Arts -
University of Regina
Certificate in Business Administration -
University of Regina
12th grade -
Punjab School Education Board
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