Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Manager

Amandeep Kaur

Sarnia,ON

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

McDonalds
12.2019 - 01.2022
  • Provided outstanding service to new and long-standing customers
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Cashier

Easy day Shopping Centre
02.2019 - 07.2019
  • Helped customers find specific products, answered questions, and offered products
  • Met high productivity standards in processing payments for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Domino's Pizza
05.2018 - 12.2018
  • Operated cash register collected payments and provided accurate change
  • Worked closely with front-end staff to assist customers
  • Accepted cash and credit card payments, issued receipts, and provided change

Education

Bachelor's Diploma - Business

Lambton College of Applied Arts and Technology
Sarnia, ON
12.2020

High School Diploma -

BCM Senior Secondary School
Ludhiana
04.2018

Skills

  • Clerical support
  • Retail sales customer service
  • System implementation
  • Customer relations
  • Microsoft Excel
  • Complaint resolution
  • Follow-up skills
  • Technical issues analysis

Languages

English
Full Professional

Certification

Microsoft Office Specialist (MOS)

Timeline

Manager

McDonalds
12.2019 - 01.2022

Cashier

Easy day Shopping Centre
02.2019 - 07.2019

Cashier

Domino's Pizza
05.2018 - 12.2018

Bachelor's Diploma - Business

Lambton College of Applied Arts and Technology

High School Diploma -

BCM Senior Secondary School

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Amandeep Kaur