Amandeep Kaur
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
The Waterside Inn
09.2023 - Current
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Customer Service Representative
Propel Holdings Ltd
04.2022 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected and analyzed customer information to prepare product or service reports.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Production Associate
Goodfood Market Corp
01.2020 - 09.2021
- Fixed identified issues to improve workflows.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Created and achieved product quality objectives and met product specifications.
- Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements.
Education
BBA - Global Supply Chain Management
Matrix College of Management And Healthcare Inc
Montreal, QC04.2021
Skills
- Active Listening
- Customer service
- Leadership
- Critical thinking
- Decision Making Skills
Timeline
Guest Service Representative
The Waterside Inn
09.2023 - Current
Customer Service Representative
Propel Holdings Ltd
04.2022 - Current
Production Associate
Goodfood Market Corp
01.2020 - 09.2021
BBA - Global Supply Chain Management
Matrix College of Management And Healthcare Inc
Similar Profiles
AMANDEEP KAURAMANDEEP KAUR
Guest Service Representative at The Waterside InnGuest Service Representative at The Waterside Inn
Josiah BrinkmanJosiah Brinkman
General Laborer at The Waterside InnGeneral Laborer at The Waterside Inn
NATHALIE DAVISNATHALIE DAVIS
CNA at Waterside Health And RehabCNA at Waterside Health And Rehab
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group
Inthumathy UthayachandranInthumathy Uthayachandran
Personal Support Worker at Revera OntarioPersonal Support Worker at Revera Ontario