Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Amandeep Kaur

Amandeep Kaur

Customer service Representative
Surrey,BC

Summary

Service-oriented Retail Store Supervisor with 3 years of experience. Adept at product merchandising and teaching POS software. Successful at customer service and committed to increasing profits.

Overview

4
4
years of professional experience

Work History

Retail Store Supervisor

Buck Or Two Plus
12.2022 - Current
  • Answered product questions and assisted customers in selection and checkout.
  • Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
  • Boosted store sales through effective merchandising and strategic product placement.
  • Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
  • Collaborated with the management team to execute promotional events and drive foot traffic into the store.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.

Cashier

Buck Or Two Plus
07.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Front Desk Receptionist

Visa Link Ielts Institute
11.2019 - 02.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

GED -

Vancouver Community College
Vancouver, BC
05.2021

Bachelor of Science -

Govt. College of Science Education & Research
Jagraon, Punjab
07.2019

Skills

  • Inventory Monitoring
  • Store operations
  • Scheduling and timekeeping
  • Customer Assistance
  • Complex Problem-Solving
  • Cash Register Operation
  • Microsoft Office
  • Data Management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Retail Store Supervisor

Buck Or Two Plus
12.2022 - Current

Cashier

Buck Or Two Plus
07.2021 - 12.2022

Front Desk Receptionist

Visa Link Ielts Institute
11.2019 - 02.2021

GED -

Vancouver Community College

Bachelor of Science -

Govt. College of Science Education & Research

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Amandeep KaurCustomer service Representative