AMANDEEP KAUR
Calgary
Summary
I am a hard-working professional with more than 2 years of teaching and customer experience in India and have a strong desire to work at an institution where I can learn and grow within the organization.
Ambitious quality Analyst with a track record of dependability and leadership. Knowledgeable in QA methodology with a proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.
I am also an insightful manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. Talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
2
2
years of professional experience
Work History
IELTS Teacher
British Ielts Institute( IELTS Institute)
01.2023 - 08.2023
- Teaching IELTS and PTE, including spoken English, to the students
- I got 7 bands in IELTS
- Making teaching plans for the IELTS / PTE Program
- Managing the class, preparing the lessons to be delivered to the students
- Preparing and setting tests, examination papers, and exercises
Cashier
Sukhvir Singh
02.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Manager
Sukhwant Singh
02.2021 - 01.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Teacher Assistant Diploma -
CIOT College
05.2025
High School -
Vishal Public Senior Secondary School
04.2020
Skills
- Teamwork
- Understanding Client needs
- Proficient in MS Office
- Customer Service
- Decision-making and problem-solving
- Good oral and written communication skills
- Quick Learner
- Time management
- Team Leadership
- Organizational Skills
- Computer Skills
Timeline
IELTS Teacher
British Ielts Institute( IELTS Institute)
01.2023 - 08.2023
Cashier
Sukhvir Singh
02.2022 - 11.2022
Manager
Sukhwant Singh
02.2021 - 01.2022
Teacher Assistant Diploma -
CIOT College
High School -
Vishal Public Senior Secondary School
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