Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Amanda Howard

Amanda Howard

Waterloo,ON

Summary

Medical Office Administrator Student searching for placement to gain knowledge and experience in the Hospital setting. My background in Massage Therapy is my strongest asset. I look forward to pursuing a new Professional challenge with room for advancement.

Overview

22
22
years of professional experience

Work History

Registered Massage Therapist

A Hands On Approach
01.2016 - 03.2020

Although short, returning to my career treating Clients and making them feel great physically and mentally using my skills and knowledge, was rewarding. Maintained client treatment records and designed long-term treatment plans. This was my first experience with an EMR system and I quickly learned how to keep my files and notes organized. I kept a clean and professional Massage Therapy environment with stringent adherence to sanitization protocols. Utilized Massage techniques to address diverse needs with deep tissue, therapeutic and Sports Massage.

Registered Massage Therapist

Professional Touch
01.2003 - 01.2004

Small Clinic/Spa in Waterloo where I enjoyed working until I had my children and took a long leave to raise them. My Son was diagnosed with Type 1 Diabetes which required my full time attention but I looked forward to returning to my career once they were older.

Registered Massage Therapist

Holtz The Spa
03.2001 - 12.2002

Incredible experience learning and working at one of Canada's top Spas in Toronto. My name became well known on the PGA Tour for my knowledge of Golf, stretches to be used before/on the course and my Sports Massage.

Office Administrator

AMCO Pharmaceuticals/Hannon Labs Inc.
01.1998 - 01.1999

Gained full experience of what it was like to run a company as I performed every job allowed to gain the knowledge and see if I wanted to pursue Accounting. From answering phones, data entry, greeting customers, shipping/receiving and packaging of Pharmaceutical products. Extremely rewarding position that helped me in my future career as an RMT to handle the clerical side of my job and will now serve me well with Medical Office Administrator.

Education

Diploma - Medical Office Administrator

Anderson College
Kitchener, ON
11.2023

Diploma - Registered Massage Therapy

Canadian College of Massage And Hydrotherapy
Kitchener, ON
03.2001

Skills

  • Medical Records Management
  • Payment Processing
  • Clerical Support
  • Office Procedures Understanding
  • Chart Updates
  • Medical Knowledge and Terminology
  • Managing Patient Records
  • Patient Relations
  • Compassionate Communication
  • EMR Systems
  • First Aid

Timeline

Registered Massage Therapist

A Hands On Approach
01.2016 - 03.2020

Registered Massage Therapist

Professional Touch
01.2003 - 01.2004

Registered Massage Therapist

Holtz The Spa
03.2001 - 12.2002

Office Administrator

AMCO Pharmaceuticals/Hannon Labs Inc.
01.1998 - 01.1999

Diploma - Medical Office Administrator

Anderson College

Diploma - Registered Massage Therapy

Canadian College of Massage And Hydrotherapy
Amanda Howard