Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Federowicz

Toronto,ON

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Elegance Aroma
01.2023 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Secretary

Twin Oaks Group
02.2021 - 01.2022
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed filing system, entered data and completed other clerical tasks.

Hostess/Server

Chop Steakhouse & Bar
09.2016 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Showed exceptional interpersonal skills by creating a welcoming atmosphere for all customers
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Education

High School Diploma -

Michael Power/St. Joseph High School
Toronto, ON
06.2014

Skills

  • Time Management
  • Sales expertise
  • Personal / Administrative tasks
  • Excel Spreadsheets / Microsoft Office
  • Customer Service
  • Social Media Management
  • Multitasking

Languages

English
Native or Bilingual
Polish
Native or Bilingual
French
Limited Working

Timeline

Administrative Assistant

Elegance Aroma
01.2023 - 06.2023

Secretary

Twin Oaks Group
02.2021 - 01.2022

Hostess/Server

Chop Steakhouse & Bar
09.2016 - 03.2020

High School Diploma -

Michael Power/St. Joseph High School

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Amanda Federowicz