Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Vieira Ruivo

Financial Analyst
18 Sarnia Ave,Toronto, ON

Summary

I have firsthand experience as a customer service representative, where I honed my interpersonal skills and commitment to delivering exceptional service. Additionally, I bring a wealth of experience in the financial sector, specializing in expense control, results analysis, and accounting management.

Currently, I am poised to broaden my horizons with a forthcoming postgraduate program in 'Analytics for Business Decision Making' at George Brown College in Toronto, reflecting my commitment to continuous growth and international exposure.

Overview

6
6
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Financial Analyst

Banco de Investimentos Credit Suisse S/A, UBS Group Company
3 2021 - 03.2024
  • Spearheaded monthly closure, reporting, and consolidation of group expenses for headquarters, ensuring accuracy and timeliness in financial data presentation.
  • Developed dynamic monthly reports and expense dashboards, incorporating cutting-edge Forecast techniques for all divisions, fostering informed decision-making processes.
  • Conducted in-depth analysis of result variations, providing valuable insights to drive strategic financial planning and optimization of resources.
  • Orchestrated meticulous control of management accounting, actuarial liability, fixed assets, and lease accounting, safeguarding financial integrity and compliance with regulatory standards.
  • Played a pivotal role in supporting the preparation of financial statements, contributing to the delivery of transparent and comprehensive financial reporting to stakeholders.

Volunteer

Cidadão Pro-Mundo
06.2023 - 12.2023
  • Led English classes as a volunteer teacher at a local community center.
  • Customized lesson plans tailored to the specific needs and learning styles of individual students.
  • Fostered a supportive and inclusive learning environment for students of diverse backgrounds and proficiency levels.
  • Utilized innovative teaching methodologies and resources to enhance language acquisition and fluency.
  • Incorporated multimedia tools, role-playing activities, and real-life scenarios to facilitate effective communication skills development.
  • Provided guidance and support to students to help them overcome challenges and achieve their language learning goals.
  • Fostered a deeper sense of community and cultural exchange through volunteer teaching activities.

Financial Accounting Intern

Banco de Investimentos Credit Suisse S/A, UBS Group Company
03.2019 - 03.2021
  • Applied stringent CVM regulations pertaining to investment funds, navigating through the complexities of Instructions 555 and 577 with precision and expertise.
  • Conducted daily accounting and meticulous reconciliation of proprietary investment funds, ensuring accuracy and reliability in financial data.
  • Managed the systematic archiving of fund portfolio movements, optimizing data retrieval processes and ensuring compliance with regulatory requirements.
  • Facilitated seamless submission of reports to CVM and maintained monthly balance, demonstrating a commitment to transparency and regulatory compliance.
  • Provided crucial support in the preparation of financial statements, contributing to the delivery of clear and comprehensive financial insights to stakeholders.

Customer Service Intern

Banco Santander
06.2018 - 02.2019
  • High-quality customer service was provided by me, ensuring that their needs were met efficiently and courteously.
  • Customer inquiries were handled, banking transactions were processed, banking products and services were promoted, and any customer issues or concerns were proactively and professionally resolved.
  • Consistent praise was received from customers for the quality of service provided and the ability to quickly and effectively resolve issues.
  • Collaboration with the team led to the implementation of procedures that increased the efficiency of customer service, resulting in reduced wait times and higher customer satisfaction.
  • Exceptional communication skills and ability to work under pressure in a dynamic customer service environment were demonstrated.

Education

Masters - Business Analysis

George Brown College
Toronto, ON
12.2024

MBA - Finance And Controllership

USP
São Paulo, Brazil
05.2023

Bachelor of Accounting - Accounting And Finance

Universidade Federal De São Paulo
Osasco, Brazil
02.2021

Skills

  • Experience in Customer Service Excellence
  • undefined

    Certification

    General English Course - EC English Toronto

    Timeline

    Introduction to Python

    12-2023

    Volunteer

    Cidadão Pro-Mundo
    06.2023 - 12.2023

    General English Course - EC English Toronto

    05-2023

    Microsoft Power BI

    12-2022

    Financial Accounting Intern

    Banco de Investimentos Credit Suisse S/A, UBS Group Company
    03.2019 - 03.2021

    Customer Service Intern

    Banco Santander
    06.2018 - 02.2019

    Financial Analyst

    Banco de Investimentos Credit Suisse S/A, UBS Group Company
    3 2021 - 03.2024

    Masters - Business Analysis

    George Brown College

    MBA - Finance And Controllership

    USP

    Bachelor of Accounting - Accounting And Finance

    Universidade Federal De São Paulo
    Amanda Vieira RuivoFinancial Analyst