Harsh Nain
Supply Chain Managment
Richmond,British Columbia
Summary
Highly motivated and dedicated individual with experience in customer service, supply chain management, and event coordination. Skilled in handling back-end operations, cash handling, and managing retail stores. Possess excellent communication and computer skills along with the ability to work in a team-oriented environment
Overview
3
3
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Financial Analyst
EME technology
Mohali, Punjab
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Determined pricing, margins and risk factors for active and proposed projects.
- Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
Events Coordinator
Institute of Managment Studies, Kurukshetra University
Kurukshetra, Haryana
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
Food Delivery Driver
Uber Eats
Vancouver, British Columbia
06.2022 - 09.2023
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
Grocery Clerk
Nesters Market
Vancouver, BC
10.2022 - 03.2023
- Receiving Grocery deliveries and managing it in the warehouse
- Used pallet jacks and hand trucks to move deliveries to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule..
- Responded promptly to requests for assistance and customer inquiries.
Operations Associate
Zamzam Grill
Vancouver, BC
01.2022 - 05.2022
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented new planograms and planogram adjustments to increase customer purchases.
Food Runner
Clove, art of
Surrey, BC
09.2021 - 01.2022
- Flexible job- Food running , Hosting and Expo line handling
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Kept detailed knowledge of and followed all food safety guidelines.
- Cultivated warm relationships with regular customers.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Greeted customers and provided outstanding customer service.
Operations Supervisor
Ganesh Trading Company
Kurukshetra , Haryana
01.2021 - 07.2021
- Order processing
- Taking orders Online and on call
- Inventory management
- Scheduled production plans according to customer needs and supply availability.
- Completed frequent inventory counts and resolved discrepancies.`
- Directed product flow throughout company.
- Encouraged and promoted ideas aligned to business needs and benefits.
Education
POST BACCALAUREATE DIPLOMA - International Supply Chain Management
Douglas College
New Westminster 05.2021 - 05.2023
BBA - Business Administration, Commerce
Kuruskehtra University
Kurukshetra 09.2017 - 10.2020
High School - Commerce And Business Administration
Aggarsain Public School
Kuruskhetra 03.2005 - 05.2017
Skills
Cash Handlingundefined
Timeline
Grocery Clerk
Nesters Market
10.2022 - 03.2023
Food Delivery Driver
Uber Eats
06.2022 - 09.2023
Operations Associate
Zamzam Grill
01.2022 - 05.2022
Food Runner
Clove, art of
09.2021 - 01.2022
POST BACCALAUREATE DIPLOMA - International Supply Chain Management
Douglas College
05.2021 - 05.2023
Operations Supervisor
Ganesh Trading Company
01.2021 - 07.2021
BBA - Business Administration, Commerce
Kuruskehtra University
09.2017 - 10.2020
High School - Commerce And Business Administration
Aggarsain Public School
03.2005 - 05.2017
Financial Analyst
EME technology
Events Coordinator
Institute of Managment Studies, Kurukshetra University
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