Harsh Nain
Supply Chain Managment
Richmond,British Columbia
Summary
Highly motivated and dedicated individual with experience in customer service, supply chain management, and event coordination. Skilled in handling back-end operations, cash handling, and managing retail stores. Possess excellent communication and computer skills along with the ability to work in a team-oriented environment
Overview
3
3
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Financial Analyst
EME technology
Mohali, Punjab
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Determined pricing, margins and risk factors for active and proposed projects.
- Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
Events Coordinator
Institute of Managment Studies, Kurukshetra University
Kurukshetra, Haryana
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
Food Delivery Driver
Uber Eats
Vancouver, British Columbia
06.2022 - 09.2023
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
Grocery Clerk
Nesters Market
Vancouver, BC
10.2022 - 03.2023
- Receiving Grocery deliveries and managing it in the warehouse
- Used pallet jacks and hand trucks to move deliveries to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule..
- Responded promptly to requests for assistance and customer inquiries.
Operations Associate
Zamzam Grill
Vancouver, BC
01.2022 - 05.2022
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented new planograms and planogram adjustments to increase customer purchases.
Food Runner
Clove, art of
Surrey, BC
09.2021 - 01.2022
- Flexible job- Food running , Hosting and Expo line handling
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Kept detailed knowledge of and followed all food safety guidelines.
- Cultivated warm relationships with regular customers.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Greeted customers and provided outstanding customer service.
Operations Supervisor
Ganesh Trading Company
Kurukshetra , Haryana
01.2021 - 07.2021
- Order processing
- Taking orders Online and on call
- Inventory management
- Scheduled production plans according to customer needs and supply availability.
- Completed frequent inventory counts and resolved discrepancies.`
- Directed product flow throughout company.
- Encouraged and promoted ideas aligned to business needs and benefits.
Education
POST BACCALAUREATE DIPLOMA - International Supply Chain Management
Douglas College
New Westminster 05.2021 - 05.2023
BBA - Business Administration, Commerce
Kuruskehtra University
Kurukshetra 09.2017 - 10.2020
High School - Commerce And Business Administration
Aggarsain Public School
Kuruskhetra 03.2005 - 05.2017
Skills
Cash HandlingStore Management ExperienceRetail ManagementMicrosoft ExcelMicrosoft WordSocial media managementSupply ChainCourierOrder Fulfillment
Warehouse experience
Clerical experience
Communication skills
Customer service
Bookkeeping
Administrative support
Expert in customer relations
Stocking and replenishing
Sorting and labeling
Spreadsheet management
Multi-line phone proficiency
Self-Motivated
Teamwork and Collaboration
Dependable and Responsible
Analytical and Critical Thinking
Multitasking Abilities
Timeline
Grocery Clerk
Nesters Market
10.2022 - 03.2023
Food Delivery Driver
Uber Eats
06.2022 - 09.2023
Operations Associate
Zamzam Grill
01.2022 - 05.2022
Food Runner
Clove, art of
09.2021 - 01.2022
POST BACCALAUREATE DIPLOMA - International Supply Chain Management
Douglas College
05.2021 - 05.2023
Operations Supervisor
Ganesh Trading Company
01.2021 - 07.2021
BBA - Business Administration, Commerce
Kuruskehtra University
09.2017 - 10.2020
High School - Commerce And Business Administration
Aggarsain Public School
03.2005 - 05.2017
Financial Analyst
EME technology
Events Coordinator
Institute of Managment Studies, Kurukshetra University