Amanda Taylor
Port Stanley,ON
Summary
Dynamic cleaning professional with a strong work ethic and proven expertise in residential cleaning. Skilled in hazardous material handling and committed to maintaining high cleanliness standards while ensuring safety compliance. Adaptable and reliable, consistently meeting tight deadlines. Efficiently executed detailed cleaning plans, ensuring high standards of cleanliness and customer satisfaction. Demonstrated expertise in utilizing advanced cleaning techniques and maintaining safe working environment.
Experienced with maintaining high standards of cleanliness and sanitation in various settings. Utilizes effective cleaning techniques and tools to ensure thorough and efficient results. Track record of fostering safe and organized work environment while meeting client expectations.
Overview
2027
2027
years of professional experience
Work History
Cleaning Contractor
Owner Operator Independent
Port Stanley, ON
2022 - Current
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new staff on proper cleaning procedures and safety protocols.
- Implemented waste management practices to enhance environmental sustainability efforts.
- Assisted in inventory management of cleaning supplies and equipment usage tracking.
- Promoted a positive guest experience through meticulous attention to cleanliness standards.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Assisted in training new team members on company protocols and best practices for exceptional service delivery.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaning Technician
Barnacles Beer House.
Port Stanley, ON
2020 - 2024
- Operated fuel pumps and ensured compliance with safety regulations.
- Assisted customers with inquiries and provided information on products.
- Monitored inventory levels and restocked supplies as needed.
- Maintained cleanliness and organization of the service area.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Operated cleaning equipment, including floor scrubbers and pressure washers.
- Trained new staff on proper cleaning procedures and safety protocols.
- Assisted in inventory management of cleaning supplies and equipment usage tracking.
- Promoted a positive guest experience through meticulous attention to cleanliness standards.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Provided excellent service by addressing client concerns promptly and professionally.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Applied eco-friendly cleaning practices, reducing environmental impact while maintaining impeccable results.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Operated the airbnb side on my own. Managed cleanings between check outs and check in.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Gas Station Attendant
Loblaws
London, ON
03.2016 - 08.2018
- Operated fuel dispensers and ensured compliance with safety regulations.
- Maintained cleanliness of fueling areas and convenience store to enhance customer experience.
- Assisted customers with inquiries, providing product knowledge and service support.
- Restocked shelves and merchandise displays to optimize inventory management.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Monitored fuel levels and reported discrepancies to maintain supply chain integrity.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
- Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
Education
Photography
St Lawrence College
Brockville, ON05-2010
Skills
- Strong work ethic
- Commercial cleaning proficiency
- Residential cleaning experience
- Motivation and initiative
- Reliability and punctuality
- Quality assurance focus
- Customer service
- Team collaboration
- Complex Problem-solving
- Crew management
- Snow removal
- Waste management
- Hazardous material handling
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Record keeping
- Adaptable and flexible
- Decision-making
- Flexible schedule
Languages
English
Professional Working
Additional Information
G2 licence,with reliable vehicle.
Timeline
Gas Station Attendant
Loblaws
03.2016 - 08.2018
Cleaning Contractor
Owner Operator Independent
2022 - Current
Cleaning Technician
Barnacles Beer House.
2020 - 2024
Photography
St Lawrence College