Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Phan

Saskatoon,SK

Summary

Skilled Courier with extensive experience in timely and efficient package delivery, ensuring high customer satisfaction through professional communication and accurate services. Proficient in GPS route planning, package handling, and maintaining confidentiality. Known for a positive attitude and building strong client relationships.

Professional logistics specialist with proven track record of ensuring timely and safe deliveries. Skilled in route planning, time management, and handling various types of packages with care. Strong focus on team collaboration and adapting to changing needs. Reliable and results-driven, excelling in fast-paced environments.

Diligent [Desired Position] with solid history of reliable and timely deliveries. Proven track record of ensuring customer satisfaction through careful handling of packages and efficient route management. Demonstrated effective time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Courier

Custom Courier
12.2021 - Current
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.

Delivery Driver

City Asphalt
03.2015 - 12.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Licensed Manicurist

Self-employeed
01.2008 - 02.2015
  • Contributed to a positive salon atmosphere by maintaining a professional demeanor while engaging with clients and coworkers.
  • Developed lasting relationships with clients by offering attentive service and genuine conversation.
  • Adhered to state licensing regulations while performing all tasks associated with being a Licensed Manicurist.
  • Offered specialized services such as hot stone massages during pedicures which resulted in higher average ticket prices per appointment.
  • Enhanced client satisfaction by providing exceptional manicure and pedicure services.
  • Performed intricate nail art designs to exceed client expectations and showcase creative skills.
  • Maintained a clean and hygienic work environment, ensuring the safety of clients and staff.
  • Expanded clientele base through referrals, marketing efforts, and consistent quality of service.
  • Increased salon revenue by upselling additional nail care products and treatments.
  • Educated clients on proper nail care techniques to promote healthy nails between appointments.
  • Streamlined inventory management process for nail care products to reduce wastage and optimize efficiency.
  • Improved customer retention through personalized consultations and tailored treatment plans.
  • Invested in high-quality tools and sanitizing equipment which led to increased client confidence in salon hygiene standards.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Continuously updated skillset by attending industry workshops, trade shows, and staying informed on current trends.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.

Education

No Degree - Biology

University of Minnesota
Minneapolis,MN
06-1991

Skills

  • Excellent driving skills
  • Package handling
  • GPS and route planning
  • Relationship building and rapport
  • Package pickup and delivery
  • Attention to confidentiality
  • Loading and unloading
  • Sorting

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Courier

Custom Courier
12.2021 - Current

Delivery Driver

City Asphalt
03.2015 - 12.2021

Licensed Manicurist

Self-employeed
01.2008 - 02.2015

No Degree - Biology

University of Minnesota

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Amanda Phan