AMANDA MULHOLLAND
Brampton,ON
Overview
7
7
years of professional experience
1
1
Certification
Work History
Studio Manager
Orange Theory
05.2022 - Current
- Overseeing sales goals for sales associates, assisting customers, selling memberships, providing exceptional customer service, ensuring team meets sales goals, managing social media platform, hosting sales meetings, preforming one on ones with sales associates
Server
6ixty Wings
08.2023 - 12.2023
- Accurately input and process takeout orders using the POS system, maintain an organized cash register and processed cash, credit card, and digital payments accurately.
- Greet and provide friendly and attentive service to customers picking up takeout orders.
Answer customer inquiries about menu items, specials, and promotions, handle customer concerns or issues with professionalism and a problem-solving attitude. - Communicate effectively with kitchen and management to manage order flow efficiently.
Restock to-go containers, utensils, and condiments as needed and assit in maintaining a clean and organized dining area.
Personal Trainer
Goodlife
07.2021 - 04.2022
- Training clients, recruiting new participants, developing organization systems, driving client retention, increasing membership enrollment
- Develop programming for injuries or disability's and train clients through exercises to help strengthen and gain mobility
- Retain clients by tracking results and progress along the way
Head Cashier
Forever 21
11.2016 - 04.2019
- Foster a customer-centric atmosphere by setting a positive example for the cashier team.
- Address and resolve customer inquiries, concerns, and escalations promptly.
- Monitor cash handling procedures to minimize discrepancies and losses.
- Work closely with other departments to enhance overall store efficiency and customer satisfaction.
- Communicate effectively with sales associates, supervisors, and other team members to address issues and promote teamwork.
Education
Graduate - Fitness and Health Promotions
Humber North College
Etobicoke, ON05.2019
Skills
- Allergy Awareness
- Exceptional Customer Service
- Multitasking Abilities
- Effective Communication
- Team Leadership
- Time Management
Certification
- Cardiopulmonary Resuscitation Level C Certified
- Standard First Aid
- OFC Personal Training Certification
- Smart Serve Certification
Timeline
Server
6ixty Wings
08.2023 - 12.2023
Studio Manager
Orange Theory
05.2022 - Current
Personal Trainer
Goodlife
07.2021 - 04.2022
Head Cashier
Forever 21
11.2016 - 04.2019
Graduate - Fitness and Health Promotions
Humber North College
Similar Profiles
Kailly LopezKailly Lopez
Sales Associate at Orange TheorySales Associate at Orange Theory
Erica ReeseErica Reese
Fitness Coach at Orange TheoryFitness Coach at Orange Theory
Brooke BeckerBrooke Becker
Sales Associate at Orange Theory FitnessSales Associate at Orange Theory Fitness
Liz CorumLiz Corum
Personal Trainer / Coach / Studio Manager at Orange Theory FitnessPersonal Trainer / Coach / Studio Manager at Orange Theory Fitness
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc