AMANDA MCCRON
Stouffville,ON
Summary
Proactive team leader experienced in leading teams and managing multiple projects. Possesses excellent communication and problem solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing staff and providing customer service to ensure a positives customer experience. Demonstrates commitment to quality assurance and process improvement in the workplace.
Overview
17
17
years of professional experience
Work History
Assistant Supervisor
Upper Canada Childcare
07.2019 - Current
- Organized and delegated tasks to employees in order to meet deadlines
- Provided guidance and leadership to employees as directed by the supervisor
- Maintained records of employee attendance and performance reviews
- Performed quality assurance checks on products or services delivered by staff members
- Implemented strategies that increased productivity levels among team members
- Ensured compliance with safety regulations in accordance with CCEYA guidelines
- Conducted regular meetings with team members to discuss progress towards goals
- Assisted in recruitment efforts by screening resumes and conducting interviews.
Childcare Educator
Kids' Campus Childcare
07.2018 - 07.2019
- Maintained a safe environment by implementing appropriate safety procedures and supervising the children at all times
- Organized group activities such as outdoor play, music time, and art projects to promote physical development and social interaction
- Encouraged creative expression through arts and crafts projects or dramatic play scenarios
- Established relationships with families to foster trust and open communication regarding their child's needs and progress
- Provided daily care including feeding, changing diapers, playing games, reading stories, and naptime.
Compliance Officer/Assistant
Pace Savings & Credit Union
11.2016 - 07.2018
- Performed routine audits to identify areas of non-compliance, using critical thinking skills to develop corrective actions as needed
- Maintained accurate records of all compliance activities, exhibiting superior record-keeping capabilities
- Conducted independent reviews to ensure that compliance requirements were being met, displaying a high level of attention to detail
- Collaborated with external auditors on specific projects related to compliance initiatives, demonstrating strong interpersonal skills
- Prepared and maintained compliance reports for management review.
Registered Early Childhood Educator
YMCA Oscar Peterson
08.2014 - 11.2016
- Cultivated strong relationships with parents and guardians through open communication regarding their child's progress
- Assisted with mealtime preparation, feeding, toileting, diapering, and other daily routines
- Encouraged language development by engaging children in conversation throughout the day
- Collaborated closely with colleagues to ensure consistency in providing quality childcare services
- Demonstrated excellent organizational skills when managing multiple tasks simultaneously
- Created lesson plans based on individual needs of each child utilizing evidence-based practices.
Customer Advisor
Pace Savings & Credit Union
09.2011 - 08.2014
- Enhanced customer satisfaction by providing efficient and accurate transaction processing.
- Streamlined daily operations for increased productivity by implementing improved cash handling procedures.
- Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
- Increased sales of bank products by proactively identifying customer needs and offering tailored solutions.
Supervisor
Tim Horton's
10.2006 - 09.2011
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Delegated tasks to team members according to individual strengths
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Oversaw the training of new employees on job responsibilities and expectations
- Ensured that safety protocols were followed at all times by all staff members
- Motivated employees to reach highest professional potential
- Answered customer questions and made product recommendations according to needs
- Inspected work environment for health and safety hazards and reported findings to manager.
Education
Diploma - Early Childhood Education
Algonquin College
01.2015
High School Diploma -
Stouffville District Secondary School
01.2010
Skills
- SharePoint
- PowerPoint
- Word
- Access
- Excel
- OneNote
- M/S Project
- Task Delegation
- Employee motivation and discipline
- Policy Enforcement
- Records Management
References
References available upon request
Timeline
Assistant Supervisor
Upper Canada Childcare
07.2019 - Current
Childcare Educator
Kids' Campus Childcare
07.2018 - 07.2019
Compliance Officer/Assistant
Pace Savings & Credit Union
11.2016 - 07.2018
Registered Early Childhood Educator
YMCA Oscar Peterson
08.2014 - 11.2016
Customer Advisor
Pace Savings & Credit Union
09.2011 - 08.2014
Supervisor
Tim Horton's
10.2006 - 09.2011
Diploma - Early Childhood Education
Algonquin College
High School Diploma -
Stouffville District Secondary School
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