Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amanda Klutse

Scarborough,Canada

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PERSONAL SUPPORT WORKER

SOURCE MOMENTUM HEATHCARE
01.2022 - 08.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

PERSONAL SUPPORT WORKER

KORLE-BU TEACHING HOSPITAL
09.2020 - 08.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

ADMINISTRATIVE ASSISTANT

BULK OIL STORAGE AND TRANSPORTATION
07.2018 - 08.2020
  • Independently handled over 50 calls each day from established, prospective clients and staff by answering questions and redirecting escalated issues to appropriate management to satisfy customers
  • Checked guests, clients, and visitors in and out of the building in compliance with company policies
  • Collected and distributed messages to team members and managers to support open communication and high customer service
  • Assisted in compiling ,preparing ,managing and filing database and systems, ensuring every information was secure and up to date on a regular basis
  • Assisted over 20 internal staff with clerical and administrative needs to maximize efficiency and team productivity.

FRONT DESK/ADMINISTRATIVE INTERN

AFRICAN MINING SERVICES
07.2017 - 01.2018
  • Received guests, customers and clients and provided them with information on products, services, and general enquiries
  • Answered high volume of calls helping customers with their needs and solving customer service-related issues
  • Typed, printed, and filed documents, receipts, and order forms
  • Increased client base by 15% by creating different advertisement flyers and posts to send out to the public to market products
  • Sent out brochures to the public and possible prospects to advertise for the company's products
  • Made calls daily to advertise, market products and get new clients and to follow up on possible prospects
  • Made brief presentations on company services resulting in 20% more sales.

Education

ADVANCED DIPLOMA - CHILD AND YOUTH CARE

CENTENNIAL COLLEGE
04.2026

LICENSE CERTIFICATE - PERSONAL SUPPORT WORKER

MOHAWK COLLEGE
HAMILTON, ON
04.2021

High School Diploma -

MFANTSIMAN GIRLS SENIOR HIGH SCHOOL
GHANA
06.2013

Skills

  • Privacy and Confidentiality
  • Assisting with Daily Living
  • Clinical Documentation
  • Personal Care Support
  • Interdisciplinary Care
  • Medication Reminders
  • Mobility Support
  • Patient Care
  • Client Relationship Management
  • Household Management
  • Compassionate Client Care
  • Safety Behaviors

Languages

English
Native or Bilingual

Certification

FIRST AID & CPR

Timeline

PERSONAL SUPPORT WORKER

SOURCE MOMENTUM HEATHCARE
01.2022 - 08.2023

PERSONAL SUPPORT WORKER

KORLE-BU TEACHING HOSPITAL
09.2020 - 08.2021

ADMINISTRATIVE ASSISTANT

BULK OIL STORAGE AND TRANSPORTATION
07.2018 - 08.2020

FRONT DESK/ADMINISTRATIVE INTERN

AFRICAN MINING SERVICES
07.2017 - 01.2018

ADVANCED DIPLOMA - CHILD AND YOUTH CARE

CENTENNIAL COLLEGE

LICENSE CERTIFICATE - PERSONAL SUPPORT WORKER

MOHAWK COLLEGE

High School Diploma -

MFANTSIMAN GIRLS SENIOR HIGH SCHOOL

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