Amanda Falcone
Bartender
Westminster
Summary
Motivated, personable business professional with multiple years of experience in the customer service industry. Talent for quickly acclimating to new environments. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrives in high pressure environments.
Overview
2025
2025
years of professional experience
2010
2010
years of post-secondary education
Work History
Bartender
Sushi Roku/BOA Steakhouse Innovative Dining Group
05.2023 - 07.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
UVA Bar Delaware North
10.2021 - 06.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Server
KING'S FISH HOUSE
01.2017 - 02.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Server
KABUKI
01.2012 - 01.2019
Server/Busser/Prep
PAPA Z'S
1 2009 - 1 2014
Education
High School Diploma -
SILVERADO HIGH SCHOOL
Victorville, CASkills
Computer Savvy
Customer Service
Excellent verbal communication skills
Strong interpersonal and problem solving abilities
Empathetic and quick to connect to people
Works efficiently in fast-paced environment
Safe Food Handling
Strong Work Ethic
Beverage Preparation
Payment Processing
Classic cocktails
Handling Difficult Customers
Timeline
Bartender
Sushi Roku/BOA Steakhouse Innovative Dining Group
05.2023 - 07.2024
Bartender
UVA Bar Delaware North
10.2021 - 06.2023
Bartender/Server
KING'S FISH HOUSE
01.2017 - 02.2021
Bartender/Server
KABUKI
01.2012 - 01.2019
Server/Busser/Prep
PAPA Z'S
1 2009 - 1 2014
High School Diploma -
SILVERADO HIGH SCHOOL
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