Valerie Hamel
Greater Sudbury,ON
Summary
Professional in customer service with strong track record of achieving targets. Adept at building relationships, understanding customer needs, and delivering tailored solutions. Known for collaborative teamwork, adaptability to changing demands, and reliable performance. Skilled in communication, problem-solving.
Overview
4
4
years of professional experience
Work History
Hotel Housekeeper
Microtel Inn&suites by Wyndham
Greater Sudbury, ON
04.2023 - Current
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
Cook
The Food Truck
Greater Sudbury, ON
07.2022 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Housekeeper
Merry Maids
Greater Sudbury, ON
05.2021 - 11.2021
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
Education
Food Handlers
Heath Unit
Sudbury01-2024
No Degree - Hairdressing
College Boreal
Greater Sudbury, ON06-2010
High School Diploma -
Macdonald Cartier
Greater Sudbury, ON01-2002
Skills
- Safe chemical handling
- Assignment management
- Safety monitoring
- Customer service
- Time management
- Supply restocking
- Customer inquiry and response
- Empathy and patience
- Cash Handeling
Languages
French
Native or Bilingual
Timeline
Hotel Housekeeper
Microtel Inn&suites by Wyndham
04.2023 - Current
Cook
The Food Truck
07.2022 - 10.2022
Housekeeper
Merry Maids
05.2021 - 11.2021
Food Handlers
Heath Unit
No Degree - Hairdressing
College Boreal
High School Diploma -
Macdonald Cartier