Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amanda El-Jnainati

Hamilton,ON

Summary

Creative and enthusiastic Social Service Worker passionate about building trust through a non-judgemental approach, patient demeanor and compassionate interpersonal skills.

Overview

3
3
years of professional experience

Work History

Joe Fresh Clerk

Fortinos Supermarket
06.2022 - Current
  • Greeted customers upon entrance and handled all cash and credit transactions
  • Assisted customers over phone regarding store operations, product, promotions, and orders
  • Prevented store losses using awareness, attention to detail and integrity
  • Skilled at working independently and collaboratively in a team environment.

Babysitter

Home Based Child Care
01.2022 - Current
  • Feeds and attends to all needs of children
  • Ensures that the house remains clean and organized
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Helped children complete homework assignments and school projects.
  • Regularly traveled with family to help with vacation activities and childcare.


Volunteer

Mission Services Food Bank
09.2021 - 12.2022
  • Intake for clients (link2feed)
  • Assisted clients with obtaining housing, employment and support resources.
  • Organized, sorted and stored donations in orderly systems to minimize waste.
  • Distributed food boxes with carefully selected essentials to families in need.
  • Help translate and assist families who speak arabic


Volunteer

The Welcome Inn Centre
09.2019 - 12.2020
  • Planned fun outings and educational activities to keep children entertained.
  • Identified warning signs of emotional and developmental problems in children.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Prepared healthy, age-appropriate snacks and meals.

Education

Diploma - Social Service Worker

Mohawk College

Skills

  • Bilingual in Arabic
  • Strong de-escalation skills when working with individuals
  • Strong communication and interpersonal skills
  • Knowledgeable and natural rapport-building
  • Strong Problem-Solving Abilities

Additional Information

  • CPR/AED & First Aid (adult, child, infant) 2022
  • WHMIS training - Mohawk College 2019
  • ADOA training - Mohawk College 2019
  • Violence and Harassment in the workplace - Mohawk College 2019
  • Fire safety awareness - Mohawk College 2019

Timeline

Joe Fresh Clerk

Fortinos Supermarket
06.2022 - Current

Babysitter

Home Based Child Care
01.2022 - Current

Volunteer

Mission Services Food Bank
09.2021 - 12.2022

Volunteer

The Welcome Inn Centre
09.2019 - 12.2020

Diploma - Social Service Worker

Mohawk College
Amanda El-Jnainati