Amanda-Cira D’Antono Natareno
Repentigny
Summary
Dynamic and results-oriented professional with extensive hands-on experience in sales and customer service. Proven ability to leverage modern tools and techniques to enhance customer loyalty and drive team performance. Strong passion for tackling challenges, combined with a commitment to fostering enthusiasm, creativity, and dedication within a collaborative work environment. Prepared to contribute innovative solutions that elevate customer satisfaction and team success.
Overview
8
8
years of professional experience
Work History
Field Sales Representative (Home Appliances)
LG Electronics, Match Retail
06.2025 - Current
- Conducted in-store training sessions for retail staff to improve product knowledge and sales techniques.
- Developed and maintained strong relationships with retail partners to enhance product visibility and sales.
- Conducted product demonstrations to educate customers on features, benefits.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty.
- Provided exceptional customer service by promptly addressing concerns and resolving issues.
- Facilitated regular training sessions for new team members to quickly bring them up to speed on products and sales techniques.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Samsung Sales Representative
Premium Retail Services Inc
08.2023 - Current
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Maintained product knowledge to assist and educate customers on options available.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Representative
Dyson
11.2022 - 08.2023
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Appliance Advisor
Best Buy
11.2020 - 09.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Cashier
Deli Plus
03.2018 - 08.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Programme Mile End
06.2021
Skills
- Customer Retention Abilities
- Problem-Solving Strengths
- Customer Relations
- Avid Learner
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Professional Working
Timeline
Field Sales Representative (Home Appliances)
LG Electronics, Match Retail
06.2025 - Current
Samsung Sales Representative
Premium Retail Services Inc
08.2023 - Current
Sales Representative
Dyson
11.2022 - 08.2023
Appliance Advisor
Best Buy
11.2020 - 09.2022
Cashier
Deli Plus
03.2018 - 08.2019
High School Diploma -
Programme Mile End