Summary
Overview
Work History
Education
Skills
Personal Information
Summary Of Achievements
Timeline
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Amanda Bergman

Summary

Dynamic and results-driven Regional Sales Director with extensive experience in sales, customer care, and account management. Proven track record of exceeding sales targets, driving customer satisfaction, and leading high-performing teams. Adept at developing strategic initiatives, fostering client relationships, and delivering exceptional service. Committed to achieving organizational goals and enhancing business growth.

Sales professional with comprehensive experience in regional sales management and business development. Known for implementing effective sales strategies and mentoring teams to achieve ambitious targets. Consistently driven by focus on collaboration and adaptability to changing market conditions, ensuring business objectives are met.

Overview

10
10
years of professional experience

Work History

Regional Sales Director

Canteen Canada, Compass Group
04.2023 - Current
  • Exceeded aggressive sales quotas using the Sales Funnel method, generating over $2.5 million in annual revenue
  • Secured the largest Post-Secondary Service Contract valued at $1.5 million
  • Led weekly cadence calls with senior executives, including the President, VP, and Finance
  • Provided professional advice to clients to enhance breakroom and office culture, driving productivity and retention
  • Delivered business sales reviews with a strong focus on financial metrics
  • Developed and managed a robust sales pipeline, ensuring accurate forecasting and consistent growth
  • Conducted leadership development training to enhance team performance

Regional Account Manager, Ontario West

Canteen Canada, Compass Group
07.2021 - 04.2023
  • Managed 1,900 accounts in Western Ontario, providing 'Best in Class' customer service and account management
  • Led three branches, supporting Sales and Operations teams
  • Trained, developed, and retained customer service representatives in a unionized environment
  • Implemented a comprehensive stratification plan to exceed account metrics
  • Monitored financials and created business plans focused on growth opportunities
  • Conducted field audits and developed swift action plans to maintain high customer satisfaction
  • Managed project installations for Micro Market, Vending, and Office Coffee services

Business Development Coordinator

Leavens Volkswagen
12.2020 - 07.2021
  • Fostered a culture of exceptional customer experiences and continuous team improvement
  • Achieved 100% customer satisfaction scores nationally
  • Developed operational procedures and detailed workflows for Sales and Service departments
  • Motivated, coached, and trained team members on new procedures, improving customer retention by 100%

Operations Manager

SGS Canada - Transportation
02.2015 - 11.2019
  • Managed operations for the Canadian Transportation Division, providing auditing, assessment, and consulting services
  • Supported North American and European automotive dealerships with remarketing, business development, and sales strategies
  • Conducted inspections for exported items, ensuring compliance with valuation and estimation standards
  • Successfully submitted bids for RFPs, negotiated contracts, and ensured successful execution
  • Led a team of 15 individuals across the country, maintaining a schedule with 80% travel

Education

Behavioural Management -

Fanshawe College of Applied Technology
London, Ontario
05.1991

Ontario Secondary School Diploma -

College Avenue Secondary School
Woodstock, Ontario
06.1989

Skills

  • Sales Strategy & Execution
  • Customer Relationship Management (CRM)
  • Leadership & Team Development
  • Financial Analysis & Forecasting
  • Contract Negotiation
  • Project Management

Personal Information

Title: Regional Sales Director

Summary Of Achievements

  • Generated over $2.5 million in annual revenue.
  • Secured a $1.5 million post-secondary service contract.
  • Improved customer retention by 100%.

Timeline

Regional Sales Director

Canteen Canada, Compass Group
04.2023 - Current

Regional Account Manager, Ontario West

Canteen Canada, Compass Group
07.2021 - 04.2023

Business Development Coordinator

Leavens Volkswagen
12.2020 - 07.2021

Operations Manager

SGS Canada - Transportation
02.2015 - 11.2019

Ontario Secondary School Diploma -

College Avenue Secondary School

Behavioural Management -

Fanshawe College of Applied Technology

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Amanda Bergman