Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amandeep Kaur

Markham

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Dispatcher

Centennial College
09.2023 - 12.2023
  • Facilitated a conducive learning environment through proactive security initiatives and fostering meaningful relationships with community members and stakeholders
  • Coordinated and dispatched security personnel to effectively complete tasks and respond to calls, ensuring the safety and security of all campuses
  • Maintained accurate records and logs of all security-related tasks and calls for reference and analysis
  • Provided customer service to community members, addressing inquiries, and directing them to appropriate resources
  • Monitored and managed general and emergency phone lines, efficiently handling incoming communications
  • Operated security alarm systems, fire panels, and CCTV systems, promptly responding to emergencies and incidents
  • Monitored various media outlets, including social media, to report potential emergency situations affecting campus safety
  • Liaised with emergency services, third-party alarm monitoring companies, and other college departments regarding security matters
  • Conducted access control functions, including contractor sign-in/out, key issuance, and after-hours security protocols
  • Assisted in scheduled audits and tests of security systems, ensuring their reliability and functionality
  • Contributed to the training of new security personnel, sharing expertise and best practices
  • Maintained annual training certifications and stayed up to date with security and college policies and procedures
  • Undertook additional duties as assigned by college administrators or management.

Recruitment Specialist

Arrow workforce solutions
07.2022 - 09.2023
  • Contacted all job applicants to inform them of their application status
  • Maintained current calendar of job fairs and employment opportunities in each state
  • Developed relationships with field team to assist in developing pool of candidates for up to 5-6 stores
  • Sourced, qualified, and conducted screening interviews with job candidates
  • Interviewed job applicants to obtain information on work history, education, or job skills
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals
  • Informed job applicants of duties and responsibilities, compensation, and benefits
  • Scheduled or conducted new employee orientations
  • Reviewed employment applications and job orders to match applicants with job requirements
  • Contacted job applicants to inform of application status
  • Interpreted and explained human resources policies, procedures, or regulations
  • Conducted exit interviews and completed employment termination paperwork
  • Administered employee benefit plans
  • Recruited 25-30 candidates per role and used diverse screening tools to identify qualified talent.

Onsite Office Admin/Scheduler

Arrow workforce solutions
03.2022 - 09.2023
  • Efficiently managed and coordinated schedules for a team of around 100-300 employees, ensuring timely completion of tasks and projects
  • Utilized scheduling software to create and maintain daily, weekly, and monthly schedules, optimizing workforce allocation
  • Communicated with team members and supervisors to accommodate special requests and address scheduling conflicts
  • Monitored and adjusted schedules in real-time to respond to unexpected changes or emergencies
  • Implemented time-tracking systems to improve accuracy in recording work hours and attendance
  • Supported in resolving scheduling conflicts and last-minute changes, ensuring minimal disruptions to operations
  • Collaborated with HR and department heads to ensure compliance with labor laws and company policies
  • Participated in the development and improvement of scheduling procedures and tools
  • Produced reports on scheduling performance and provided recommendations for enhancements.

Security Analyst

Snapchat incorporation
07.2020 - 08.2021
  • Made recommendations to improve security procedures and systems
  • Protected secure data files and regulated access
  • Analyzed system risk to identify and implement appropriate security countermeasures
  • Determined possible breach of company proprietary data to unauthorized resources and analyzed past performance data to enhance operations
  • Performed basic configuration of new customer networks to implement fundamentals of network security regarding malware detection, firewalls, and operating system
  • Audited networks and security systems to identify vulnerabilities
  • Consulted with company employees to determine data access needs demanded by job description and instruct on current proper methods of access and data handling.

Security Operations Control

Paladin security, Brookfield Properties
04.2018 - 02.2020
  • Recorded required data for incident reports and files
  • Supervised property entrances and exits and monitored employee safety
  • Provided security team leadership and contributed to on-call duties
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties
  • Managed security staff schedules for shifts, minimizing overtime costs
  • Conducted site reviews and security audits and made recommendations to management based on findings
  • Developed and implemented preventative measures against accidents, thefts, and other risks
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives
  • Monitored and authorized employee and guest access to guard against theft
  • Held routine and surprise drills to keep help security team members practice response plans
  • Completed investigations of security incidents and wrote reports for permanent record
  • Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems
  • Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons
  • Trained new security officers on safety protocols and company standards
  • Demonstrated public safety dedication by patrolling community events
  • Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.

Education

Diploma - Biotechnology

Centennial College of Applied Arts and Technology
Scarborough, ON
04.2019

Skills

  • Project Management
  • Strategic Planning
  • Recruitment
  • Financial Analysis
  • Talent Management
  • Adaptable to Changing Conditions
  • Employee Hiring
  • Willingness to Learn
  • Staffing Agency Coordination
  • Microsoft Office
  • Policy and Procedure Writing
  • Employee Relations
  • Recruitment Management
  • New Hire Orientation
  • Decision-Making
  • Talent Acquisition
  • Recruitment and Hiring
  • Termination Documentation
  • Team Building
  • Documentation and Recordkeeping
  • Training Development
  • In-Person and Telephone Interviewing
  • Report Preparation
  • Work Order Management
  • Customer Relations
  • Schedule Management
  • Dispatch Coordination
  • Data Entry
  • Schedule Coordination
  • Dispatch software
  • Customer Service

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Dispatcher

Centennial College
09.2023 - 12.2023

Recruitment Specialist

Arrow workforce solutions
07.2022 - 09.2023

Onsite Office Admin/Scheduler

Arrow workforce solutions
03.2022 - 09.2023

Security Analyst

Snapchat incorporation
07.2020 - 08.2021

Security Operations Control

Paladin security, Brookfield Properties
04.2018 - 02.2020

Diploma - Biotechnology

Centennial College of Applied Arts and Technology

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Amandeep Kaur