Amal Atoui
Beresford
Summary
I am a hard-working and driven individual who isn't afraid to face challenges. I'm passionate and enthusiastic about my work. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything i do.
Overview
10
10
years of professional experience
Work History
Front Desk Agent
Danny's Hotel & Suites
03.2025 - Current
- Greeted and assisted guests with check-in and check-out processes, ensuring a positive first impression.
- Managed reservations using hotel management software, optimizing booking efficiency and accuracy.
- Responded to guest inquiries and concerns promptly, enhancing overall customer satisfaction.
- Coordinated with housekeeping and maintenance teams to ensure timely room readiness for arrivals.
- Conducted routine audits of guest accounts to verify accuracy of charges and payments received.
- Processed payments and maintained accurate financial records at front desk operations.
- Increased sales during my work period, which gave me the opportunities to help sales manager in her tasks.
- Assisted in training new front desk staff, fostering a collaborative team environment for service excellence.
- Provided local area information and recommendations, assisting guests in planning their stay experience.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
Procurement Officer
BNK Holding - Al Thiqa Group of Companies
01.2018 - 02.2025
- Managed procurement processes, ensuring compliance with company policies and industry regulations.
- Developed strategic sourcing strategies to optimize supplier relationships and reduce costs.
- Evaluated vendor performance, implementing improvements based on assessment criteria and feedback.
- Negotiated contracts with suppliers, securing favorable terms and enhancing procurement efficiency.
- Led cross-functional teams in identifying supply chain risks and developing mitigation strategies.
- Streamlined inventory management processes, reducing excess stock and improving turnover rates.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Reduced costs with meticulous supplier negotiation and strict adherence to budget constraints.
- Monitored market trends closely to identify potential shifts in pricing or availability that could affect procurement decisions.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Mentored junior procurement staff, fostering skills development through training and support initiatives.
- Analyzed market trends to inform purchasing decisions and align with organizational goals.
Senior Accountant
Rami's Entreprises SAL (Onno Restaurant)
05.2016 - 06.2017
- Managed monthly financial closings, ensuring accuracy and compliance with accounting standards.
- Led budgeting and forecasting processes, aligning financial goals with business objectives.
- Streamlined accounts payable and receivable operations, enhancing cash flow management.
- Mentored junior accountants, fostering professional development and knowledge sharing.
- Analyzed financial statements to identify trends and provide actionable insights for management.
- Developed internal controls, improving financial reporting accuracy and reducing risks of errors.
- Prepared monthly journal entries and reconciliations.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Assisted in internal and external audits by preparing necessary documentation and responding to auditor inquiries.
- Reduced errors in financial statements through stringent review procedures and regular reconciliation of accounts.
- Maintained accurate depreciation schedules for fixed assets, coordinating with asset managers for timely recording of acquisitions or disposals.
- Conducted monthly reconciliations for all bank accounts to ensure financial integrity.
Accountant
Al Mayssam Trading Company
08.2015 - 04.2016
- Managed monthly financial closings and reconciliations, ensuring accuracy in financial reporting.
- Developed and implemented streamlined accounting processes to enhance operational efficiency.
- Prepared detailed quarterly financial statements and reports for management review.
- Supervised junior accounting staff, providing mentorship and training on best practices.
- Conducted variance analysis to identify discrepancies and recommend corrective actions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Education
Bachelor of Commerce - Commerce
Jaipur International Univesity
India06-2022
Technical License (L.T) - Expertise & Accounting
Industrial Technical Institute - Bir Hassan
Beirut, Lebanon08-2016
Superior Technician (T.S) - Expertise & Accounts Revision
Industrial Technical Institute - Bir Hassan
Beirut, Lebanon08-2015
Technical Baccalaureate - Accounting And Computer Service Section
Al Imdad Institute
Beirut, Lebanon08-2013
Skills
- Computer software Knowledge
- Microsoft Office Skills
- Communication
- Teamwork
- Time Management and ability to hit deadlines
- Problem Solving
- Work Ethic
- Willingness to learn
- Foreign Languages
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Timeline
Front Desk Agent
Danny's Hotel & Suites
03.2025 - Current
Procurement Officer
BNK Holding - Al Thiqa Group of Companies
01.2018 - 02.2025
Senior Accountant
Rami's Entreprises SAL (Onno Restaurant)
05.2016 - 06.2017
Accountant
Al Mayssam Trading Company
08.2015 - 04.2016
Bachelor of Commerce - Commerce
Jaipur International Univesity
Technical License (L.T) - Expertise & Accounting
Industrial Technical Institute - Bir Hassan
Superior Technician (T.S) - Expertise & Accounts Revision
Industrial Technical Institute - Bir Hassan
Technical Baccalaureate - Accounting And Computer Service Section
Al Imdad Institute