Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Ashley San Pedro

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's
08.2020 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.

Barista

Starbucks
11.2022 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Addressed specific customer questions and requests, fielding to manager issues outside of scope.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Diploma - Tourism And Hospitality Management

Seneca College of Applied Arts And Technology
North York, ON
01.2025

High School Diploma -

St. Joseph Morrow Park Catholic Secondary School
Toronto, ON
06.2022

Skills

  • Active listening
  • Communication skills
  • Time management
  • Creativity & Problem solving
  • Attention to detail
  • Adaptability

Timeline

Barista

Starbucks
11.2022 - 08.2023

Crew Trainer

McDonald's
08.2020 - Current

Diploma - Tourism And Hospitality Management

Seneca College of Applied Arts And Technology

High School Diploma -

St. Joseph Morrow Park Catholic Secondary School

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Alyssa Ashley San Pedro