Summary

Overview

Work History

Education

Skills

Languages

Timeline

Alyssa Thomas

9835 King George Blvd Surrey,BC

Summary

As an Experienced Assistant Manager and professional makeup artist, I have a proven track record of enhancing client experience and streamlining operations. My compassionate nature, as well as my expertise in product and service knowledge, enables me to relate to clients and meet their unique needs (client-focused), while my strong leadership in training staff drive teams to exceed performance goals.

Overview

years of professional experience

Work History

Assistant Manager / Lash Technician

Mink Lash Boutique

03.2019 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
Consulted with clients to understand desired look and discuss available lash options.
Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.

Freelance Professional Makeup Artist

Self Employed

03.2015 - 06.2021

Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Sanitized makeup tools to avoid spread of infection
Efficiently managed time-sensitive projects like bridal parties by coordinating schedules and maintaining clear communication with clients.
Collaborated with photographers and stylists for successful photoshoots, resulting in high-quality images.

Professional Makeup Artist

Film Industry

01.2017 - 01.2018

Professionally applied makeup to clients for productions and performances.
Collaborated with photographers and stylists for successful photoshoots, resulting in high-quality images.
Displayed artistic vision when designing creative makeup concepts for editorial shoots or special effects work in film productions.

Sales Associate

MAC Cosmetics

11.2016 - 02.2017

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.

Barista

Starbucks

09.2012 - 05.2016

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Reduced wait times by streamlining the drive-thru process with proper task delegation and communication.