Savannah Bakos
Concord,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Lash Technician
Self Employed
04.2021 - 07.2024
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Improved appointment booking efficiency with effective time management and organization skills.
- Taught clients how best to care for lash extensions and prevent problems.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
- Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
Bar Tender
Toronto Yatch Club
07.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Sales
Signature Perfume
03.2020 - 05.2023
- Increased sales revenue through the strategic development of signature scents for luxury brands and celebrities.
- Expanded company''s client base through effective networking at trade shows, resulting in an increased number of contracts secured each year.
- Improved efficiency in fragrance development by implementing a streamlined workflow process for cross-departmental collaboration.
- Maintained detailed records of all formulations for easy reference and future modifications.
- Streamlined fragrance evaluation process by implementing standardized testing procedures across all projects.
- Leveraged knowledge of olfactory science to develop fragrances that had a lasting impact on consumer memory, driving repeat purchases.
- Conducted thorough research on market trends to create innovative scents for a diverse range of products.
- Collaborated with marketing teams to design fragrance campaigns that resonated with target audiences.
Receptionist
New York New York
01.2019 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Beauty
Chelsea’s International Beauty Institute
08.2022
Skills
- Social Media Marketing
- Lash Retention Strategies
- Marketing and sales
- Physical Flexibility
- Emotional expression
- Stage presence
- Customer Service
- Restocking skills
- Customer Relations
- Inventory Stocking
- Maintenance understanding
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by introducing Software for Type tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
Languages
English
Professional Working
Certified in lash exstentions smart serve certified
Certified from Chelsea’s international beauty institute
Timeline
Bar Tender
Toronto Yatch Club
07.2023 - 06.2024
Lash Technician
Self Employed
04.2021 - 07.2024
Sales
Signature Perfume
03.2020 - 05.2023
Receptionist
New York New York
01.2019 - 07.2021
Beauty
Chelsea’s International Beauty Institute
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