Summary
Overview
Work History
Education
Skills
Languages
References:
Timeline
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Alyssa Stone

Saint John,NB

Summary

Dynamic Pharmacy Assistant with extensive experience at Lawtons Drugs, excelling in medication dispensing and customer service. Diploma in the Pharmacy Assistant Program. Skilled in being able to work in high-stress situations with speed and efficiency while also completing tasks effectively and accurately. Great working alongside a team and can thrive in any area of a pharmacy setting.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

Lawtons Drugs
08.2022 - 04.2025
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance at areas such as input, cash and others.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Supported operations with filing, copying and faxing.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Great amount of experience with packaging, compounding and typing prescriptions fast and efficiently with a high level of accuracy.
  • Experience with sending and receiving orders of products for the pharmacy.
  • Years of experience with Kroll and McKesson. Fast learner if a new software is required to be used.

Cashier

Olsens
08.2020 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Guardian Drugs
09.2019 - 11.2019
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Improved efficiency, organized checkout area for optimal workflow.

Education

Pharmacy Assistant Diploma - Pharmacy Assistant Program

New Brunswick Community College
Saint John, NB
04-2025

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Medication dispensing
  • POS system operation
  • Prescription interpretation
  • Resolving complaints
  • Verifying orders
  • Receiving incoming supplies
  • Processing payments
  • Drug inventory control
  • Pharmaceutical calculations
  • Insurance verification

Languages

English

References:

Sarah Erb

Occupation: Pharmacy Assistant

Phone Number: (506) 639-8767


Taylor Furlotte

Occupation: Pharmacy Technician

Phone Number: (506) 609-2217


Amber Yorke

Occupation: Retail

Phone Number: (506) 721-5547

Timeline

Pharmacy Assistant

Lawtons Drugs
08.2022 - 04.2025

Cashier

Olsens
08.2020 - 10.2020

Cashier

Guardian Drugs
09.2019 - 11.2019

Pharmacy Assistant Diploma - Pharmacy Assistant Program

New Brunswick Community College

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Alyssa Stone