Alyssa Mooney-Darrow
Windsor,ON
Summary
Dynamic and dedicated professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and time management, consistently ensuring efficient operations and fostering repeat business. Committed to maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/deli Clerk
Mercato Fresh
05.2025 - 02.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections, enhancing shopping experience.
- Maintained cleanliness and organization of checkout area for optimal operations.
- Managed cash register operations, including balancing cash drawers at shift end.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Implemented best practices for reducing wait times during high-traffic periods.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Server/bartender
OVG360 Food and Hospitality
09.2021 - 04.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu preparation and daily specials, enhancing guest experience.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Collaborated with kitchen staff to facilitate timely food delivery.
- Processed orders accurately using POS systems to streamline transactions.
- Trained new staff on service standards and operational procedures.
- Resolved guest concerns promptly, contributing to positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Bartender
Big Time Entertainment
03.2024 - 12.2024
- Provided exceptional customer service in fast-paced bar environment.
- Prepared and served cocktails, beers, and wines according to standard recipes.
- Managed inventory levels, ensuring timely restocking of supplies.
- Maintained cleanliness and organization of bar area for optimal efficiency.
- Handled cash transactions accurately, ensuring accountability at the register.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma -
P.A.S.S
Windsor, ON09.2022
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Money handling
Reliability and punctuality
Languages
English
Native or Bilingual
Certification
Smart Serve certified
Timeline
Cashier/deli Clerk
Mercato Fresh
05.2025 - 02.2026
Bartender
Big Time Entertainment
03.2024 - 12.2024
Server/bartender
OVG360 Food and Hospitality
09.2021 - 04.2025
High School Diploma -
P.A.S.S