Alyssa Gibbons
Chatham,ON
Work Preference
Summary
Adaptable and motivated individual with a strong foundation in independent, teamwork and collaboration. Proven ability to multitask and maintain organization while delivering exceptional customer service. Eager to contribute to a positive workplace environment and support operational goals.
Overview
1
1
Certification
Work History
Medical Office Assistant (Co-Op)
Tecumseh Walk-In Clinic
2025 - 2025
- Provided professional front-desk customer service in a busy clinic setting
- Greeted clients and ensured a positive first impression
- Answered phones, responded to inquiries, and directed messages appropriately
- Scheduled, confirmed, and updated appointments efficiently
- Maintained accurate electronic records while protecting confidentially
- Processed payments and assisted with billing and insurance questions
Facility Cleaner
Green Maple Facility Cleaning Services
2022 - 2022
- Maintain clean, safe, and welcoming environments for clients
- Followed detailed procedures and quality standards
- Demonstrated strong time management and attention to detail
- Built trust with clients through reliable and consistent service
Crossing Guard
Neptune Security
2022 - 2022
- Delivered consistent public-facing service while ensuring pedestrian safety
- Communicated clearlu7 and professionally with children, parents, and drivers
- Remained calm and alert in high-traffic and time-sensitive situations
- Demonstrated responsibility, reliability, and strong situational awareness
Customer Service Associate
Toni's Cute Kids
2011 - 2013
- Delivered friendly, personalized customer service in a retail environment
- Assisted customers with inquiries, purchase, and returns
- Processed cash and card transactions accurately
- Answered incoming calls and handled customer requests professionally
- Built positive relationships with repeat customers
Education
Diploma - Graphic Design And Interactive Media
Toronto Film School
Toronto, ON06.2026
Diploma - Medical Office Assistant And Unit Clerk
ABM College
Calgary, AB03.2025
Skills
- Friendly, positive attitude
- Appointment scheduling and coordination
- Data entry and record management
- Teamwork and collaboration
- Professional customer service (in person & phone)
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Computer skills
- Active listening
- Clear verbal and written communication
- Dependable and responsible
- Flexible and adaptable
- Time management
- Decision-making
- Handling customer inquiries and concerns
- Payment processing and billing support
- Confidentiality and professionalism
- Organization and time management
- Microsoft Office and office systems
- Accuro and EMR Systems
Languages
English
Certification
Medical Office Assistant and Unit Clerk - Diploma 2024-2025
Graphic Design and Interactive Media - Diploma 2025-2026
Interests
Wood burning
Woodworking
Vinyl Decals and T-Shirt making
Adventuring/Exploring new places
Sitting peacefully at the waters edge
Software
Adobe Creative Cloud ( Illustrator, Photoshop, Figma, Indesign, After Effects)
Accuro
EMR Systems
Microsoft Softwares ( Word, Excel, Outlook)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Office Assistant (Co-Op)
Tecumseh Walk-In Clinic
2025 - 2025
Facility Cleaner
Green Maple Facility Cleaning Services
2022 - 2022
Crossing Guard
Neptune Security
2022 - 2022
Customer Service Associate
Toni's Cute Kids
2011 - 2013
Diploma - Graphic Design And Interactive Media
Toronto Film School
Diploma - Medical Office Assistant And Unit Clerk
ABM College