Haley Whitt
Edmonton
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level full time position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Health Square Medical Clinic
11.2022 - 05.2023
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Used Juno EMR to schedule appointments for doctor visits and procedures.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Organized patient files and streamlined operations to improve efficiency.
- Received, recorded and filed medical payments by check, cash and credit card.
- Called and faxed pharmacies to submit prescriptions and refills.
Assistant Manager
Forever 21
10.2021 - 11.2022
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Trained and developed new employees for ease of transition into team.
Customer Service Representative
Trail Appliances
12.2017 - 03.2020
- Managed invoicing and payment processing operations.
- Processed invoices and payments in line with company policies and procedures.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
Donor Screener/Medical Receptionist
Grifols Plasma Donation Center
09.2023 - Current
- Streamlined the donor registration process, ensuring accurate and timely data entry.
- Conducted thorough pre-donation screenings to ensure donor eligibility and maintain safety standards.
- Provided exceptional customer service, addressing any concerns or questions from donors in a professional manner.
- Maintained a clean and organized donor processing area, promoting a safe and comfortable environment for donors.
- Determined donor suitability through screening tests, hematocrit and vital signs.
Education
Certificate - Emergency Response Program
Centre High Campus
Edmonton, AB06.2019
High School Diploma -
Jasper Place School
Edmonton, AB06.2017
Skills
- Teamwork and Collaboration
- Scheduling Tests and Procedures
- Sterilizing Procedures
- Payment Collection and Processing
- Medical Histories and Vital Statistics
- Administrative Duties
- Friendly, Positive Attitude
- Data Entry
Certification
- Sellsafe Cannabis Training, AGLC - January 12, 2026
- Proserve Liquor Training, AGLC- October 15, 2024
Timeline
Donor Screener/Medical Receptionist
Grifols Plasma Donation Center
09.2023 - Current
Medical Office Assistant
Health Square Medical Clinic
11.2022 - 05.2023
Assistant Manager
Forever 21
10.2021 - 11.2022
Customer Service Representative
Trail Appliances
12.2017 - 03.2020
Certificate - Emergency Response Program
Centre High Campus
High School Diploma -
Jasper Place School
- Sellsafe Cannabis Training, AGLC - January 12, 2026
- Proserve Liquor Training, AGLC- October 15, 2024
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