Alyssa Fletcher
Etobicoke,ON
Summary
Proven track record in enhancing customer satisfaction and streamlining store operations, as demonstrated at Reidy’s Conglomerate. Skilled in Microsoft Excel and exceptional at customer service, I significantly contribute to workplace efficiency and hygiene standards. Expert in leveraging social media for brand promotion, I excel in creating engaging customer experiences.
Overview
2
2
years of professional experience
Work History
Store Clerk
Reidy’s Conglomerate
Frankfield, Clarendon
01.2024 - 12.2024
- Prepared sandwiches, milkshakes, and other sides from the deli menu.
- Ensured compliance with health and safety regulations.
- Managed store's social media accounts to engage with customers and promote products.
Customer Service Representative
Sutherland Global Services
Mandeville, Manchester
09.2023 - 12.2023
- Strengthened customer retention by offering discount options.
- Answered customer inquiries via phone.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Clerk
Reidy’s Conglomerate
Frankfield, Clarendon
09.2022 - 07.2023
- Ensured compliance with health and safety regulations.
- Organized store by returning merchandise to proper areas and restocked displays.
- Created attractive merchandise displays to promote sales.
Education
High School Diploma -
Edwin Allen High School
Frankfield, Clarendon06-2022
Basic Training Diploma - Pre Health Science
George Brown College
Toronto, ONSkills
- Microsoft Word
- Microsoft Excel
- Food preparation
- Customer service
- Store maintenance
- Cleanliness and hygiene
- Attention to detail
Timeline
Store Clerk
Reidy’s Conglomerate
01.2024 - 12.2024
Customer Service Representative
Sutherland Global Services
09.2023 - 12.2023
Store Clerk
Reidy’s Conglomerate
09.2022 - 07.2023
High School Diploma -
Edwin Allen High School
Basic Training Diploma - Pre Health Science
George Brown College
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