ALYNA JAVIER
Mississauga,Ontario
Summary
Dedicated Coordinator with proven ability to adapt to operational changes, respond to special requests, and ensure facility efficiency. Accomplished Flight Attendant offering over 7 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flight Attendant
WestJet Airlines
02.2019 - Current
- Monitor and enforce compliance with safety regulations throughout the flight.
- Perform regular safety checks, ensuring that emergency equipment is in working order.
- Collaborate with fellow crew members to maintain a safe and secure cabin environment throughout the flight.
- Respond promptly to any in-flight emergencies, such as medical incidents or equipment malfunctions.
- Adhering to regulated safety regulations mandated by Transport Canada.
Relief Baggage Agent
Westjet Airlines
03.2018 - 01.2019
- Act as the Arrivals Agent for all guest inquiries, both in person and by telephone
- Initiate investigations for delayed baggage and assess damage, creating reports for mishandled baggage
- Track arriving flight details and monitor baggage carousels, recording information in a daily log
- Ensure Flight Information Display System accuracy by monitoring inbound arrival times
- Communicate with ground handlers for departing/arriving baggage, arranging sweeps (pit, cart, and ramp)
- Manage security measures for in-bond baggage (International) and oversee customs processing and storage.
Customer Service Agent
WestJet Airlines
03.2018 - 01.2019
- Manage regular and irregular operations by resolving booking issues and provide solutions for passengers
- Adhere to security protocols and regulations and ensuring passengers comply with airport security measures
- Provide up-to-date flight information, gate details, and schedule changes
- Operating jetbridges for arrival and departures
- Effectively communicate with passengers, airline staff, and other airport personnel by announcing relevant information over airport public address systems.
Education
College Diploma - Flight Services – Operations & Cabin Management
Seneca Polytechnic
North York, ON06.2017
Skills
- CPR/First Aid AED
- Passenger Safety Management
- Flight Safety
- Customer Service
- Aviation Regulations
- Conflict Mediation
- Sabre GDS
- Technical Proficiency
- Multi-Tasking
- Regulatory Knowledge
- Crisis Management
- Emergency Response Training
Languages
English Native
Native or Bilingual
Tagalog Native
Native or Bilingual
Certification
Standard First Aid, CPR and AED
Self-Defence- Passenger Awareness and Protection
Certified Guest Service Professional- America Hotel & Lodging
passions
- Safety
- Aviation
- Travelling
References
References available upon request.
Timeline
Flight Attendant
WestJet Airlines
02.2019 - Current
Relief Baggage Agent
Westjet Airlines
03.2018 - 01.2019
Customer Service Agent
WestJet Airlines
03.2018 - 01.2019
College Diploma - Flight Services – Operations & Cabin Management
Seneca Polytechnic
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