Alwin Varghese
Toronto,ON
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Senior Business Operations Manager
DentCare Dental Lab Pvt Ltd
05.2017 - 10.2021
- Planned and executed sales to move unwanted, discontinued, damaged or defective merchandise resulting in a70% increase in store revenues and capital loss reduction.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced operational risks while organizing data to forecast performance trends.
- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals
- Collaborated with senior leaders to develop and launch trade shows and store events
Business Development Associate
Embsoft Technologies
05.2016 - 02.2017
- Boosted revenue by 75% bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Arranged potential client contacts, cultivated relationships and followed through with all service needs.
- Networked among local businesses and community organizations to develop leads and generate business growth of 45%.
- Organized focus groups to design best marketing strategy for product offerings.
- Developed business pipeline using cold and warm techniques
Engineering Supervisor
GTECH Equipments and Systems
02.2014 - 12.2014
- Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements.
- Verified product and equipment design, specifications and processes to reduce costs while maintaining product quality and employee safety.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
- Prepared cost estimates, schedules and project specifications for proposals.
- Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
- Led, directed and supervised team of 4 engineers to develop, test, modify and deploy solutions to technical problems
Education
Graduate Certificate - Project Management
04.2023
- Graduation Dean's List
- 4 GPA
- Minute School PMIS - Associate Project Manager; Implementing PMIS for Platform Development - Capstone Project
Graduate Certificate - Business Analytics
06.2022
Data Analysis, Data Visualization, Database Mining, Research, Reporting and Dashboards
- Graduation Dean's List
- 3.84 GPA
- Red Book App, Business Analysis for the Red Book App for Anemoia Studios - Capstone Project
MBA - Logistics And Supply Chain Management
07.2016
Supply Chain Management, Logistics, Inventory and Warehousing, Operations Management, Documentation
- Final Grade: 60%
- Professional Development Studies: Supply Chain Management, Logistics, 2016
Bachelor of Technology - Mechanical Engineering
07.2013
- Final Grade: 60%
Skills
- Cross-Functional Team Leadership
- Sales Channel Analytics
- Data-Driven Decision-Making
- Cross-Functional Communication
- Influencing and Negotiating
- Cross-Functional Collaboration
- Operations Planning
- General Management and Administration
- Organizational Improvements
- Product Management and Pricing
- Business Analysis
- Negotiation and Conflict Resolution
- P&L Responsibility
- Process Improvement Initiatives
Additional Information
- ACHIEVEMENTS, Best Performer of the year(04/2018 - 03/2019) DentCare Organizational Rewards
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Business Operations Manager - DentCare Dental Lab Pvt Ltd
05.2017 - 10.2021
Business Development Associate - Embsoft Technologies
05.2016 - 02.2017
Engineering Supervisor - GTECH Equipments and Systems
02.2014 - 12.2014
Georgian College of Applied Arts And Technology - Graduate Certificate, Project Management
Cambrian College of Applied Arts And Technology - Graduate Certificate, Business Analytics
Bharathiar University - MBA, Logistics And Supply Chain Management
Visvesvaraya Technological University - Bachelor of Technology, Mechanical Engineering
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