Alvaro Duarte
Toronto,ON
Summary
Sales professional with extensive experience spanning thrift to luxury retail, skilled in engaging a diverse range of customers and driving revenue growth.
Proven ability to combine exceptional client service with operational expertise, including inventory management, merchandising, and team leadership. Adept at building lasting customer relationships while mentoring staff and optimizing store performance.
Overview
5
5
years of professional experience
Work History
Key Holder
Le Creuset
03.2024 - Current
- Opened and closed store, ensuring security and operational readiness.
- Execute brand merchandising standards to optimize in-store customer experience.
- Drive revenue by upselling premium products and providing tailored customer service.
- Oversee inventory management and coordinate weekly shipments to maintain stock accuracy.
Key Holder
Wine Rack
08.2020 - Current
- Supervise daily store operations, including opening/closing procedures, cash handling, and team coordination.
- Mentor and train new staff to ensure high performance and adherence to company standards.
- Implement effective merchandising strategies to maximize product visibility and sales.
Education
Certificate - Intro To Acting
Alza Acting Studio
07-2024
Associate of Arts - Interactive Media Management
Centennial College
03-2020
Associate of Arts - Art & Design Fundamentals
Centennical College
08-2018
Bachelor of Arts - International Relations
Vila Velha University
Brazil05-2015
Certificate - Classical Philosophy
New Acropolis
Brazil01-2010
Skills
- Store operations
- Cash handling
- Inventory management
- Visual merchandising
- Product upselling
- Customer Relationship Management
- Shipment & Receiving Coordination
- Sales & KPI's Achievement
- Data Entry
Languages
English
Native/ Bilingual
French
Limited
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Key Holder
Le Creuset
03.2024 - Current
Key Holder
Wine Rack
08.2020 - Current
Certificate - Intro To Acting
Alza Acting Studio
Associate of Arts - Interactive Media Management
Centennial College
Associate of Arts - Art & Design Fundamentals
Centennical College
Bachelor of Arts - International Relations
Vila Velha University
Certificate - Classical Philosophy
New Acropolis