Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Citlaly Torres

Orange

Summary

Highly motivated employee with a strong background in achieving store sales goals and resolving customer inquiries. Skilled in staff training and development, adept at delegating tasks to enhance team performance and foster a positive customer experience.

Overview

4
4
years of professional experience

Work History

Key Holder

Brighton Collectibles
Irvine
06.2022 - 03.2026
  • Collaborated with team members to consistently exceed store sales goals.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Opened and closed the store, set alarms, and handled cashier duties.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Built lasting client relationships that encouraged repeat business.

cashier

Taco Mesa
Orange
09.2021 - 12.2021
  • Managed cash drawer, maintaining accuracy in cash handling during all shifts.
  • Delivered attentive service to enhance customer satisfaction and loyalty.
  • Maintained cleanliness and organization of cashier area and dining space.
  • Assisted customers with menu selections and answered inquiries about food items.

Education

Some College (No Degree) -

Orange Coast College
Costa Mesa, CA

Skills

  • Customer service
  • Customer relationship management
  • Store operations
  • Achieving store objectives
  • Cash handling
  • Visual merchandising
  • Staff training and development
  • Team delegation

Languages

Spanish
Professional

Timeline

Key Holder

Brighton Collectibles
06.2022 - 03.2026

cashier

Taco Mesa
09.2021 - 12.2021

Some College (No Degree) -

Orange Coast College
Citlaly Torres