ALRUZA RAHMAN DRISTY
Vancouver,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Specialized in designing adequate learning opportunities through training and morale-building abilities to enhance employee engagement and boost performance in dynamic and fast-paced corporate and education setting. Excellent customer relations aptitude and relationship-building skills to enhance product and sales knowledge resulting in increased revenue for businesses.
Overview
9
9
years of professional experience
Work History
Admissions Manager
The Cut Design Fashion Academy
04.2023 - Current
- Collaborated closely with deans and prospective students by answering questions, interpreting and administering contracts and effectively alleviating issues.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Implemented recruitment methods designed to increase application pool within targeted areas.
- Orchestrated recruitment fairs to enhance mission awareness and highlight services.
Admissions Advisor
Vancouver Academy of Dramatic Arts
06.2022 - 03.2023
- Gathered necessary paperwork and applications for students to assess student's abilities and recommended degree programs to highlight strengths.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Mentored students, offering advice and support on course selection to align with career goals and academic value.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
- Maintained positive relationships with students, faculty, alumni and administration.
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
Sales Representative
Kalev Fitness Solution
07.2019 - 06.2022
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Organized sales paperwork, presented proposals and finalized contracts.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness, revenue and customer satisfaction.
- Perform competitive analysis of market trends to identify opportunities and develop informed and effective marketing strategies resulting in significant increase in annual revenue.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
International Sales Director
Admissions Pathway Ltd.
08.2019 - 02.2021
- Developed relationships with clients and potential clients to improve business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Organized promotional events and interacted with community to increase sales volume.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Mentored local personnel on best practices and protocols to maximize productivity.
Senior Content Writer
FeedFond
05.2016 - 01.2021
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Developed copy while maintaining brand voice and adhering to legal requirements.
- Strategized content based on Google Analytics data, geographical targeting and keyword planning.
- Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
Senior Marketing Executive
Studynet Pty Ltd.
07.2018 - 03.2019
- Analyzed marketing campaigns using key metrics and performance indicators.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media to drive sales and customer engagement.
- Developed marketing plans based upon extensive research and prospects targeted.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Brand Developer
Japan Tobacco International, JTI
12.2016 - 12.2018
- Grow brand recognition with effective positioning, product training and product differentiation.
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Continually maintained and improved company's reputation and positive image in markets served.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Brand/Program Manager
Leatherex Footwear Industries Ltd
11.2017 - 04.2018
- Interacted with customers and clients to identify business needs and requirements.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
Senior Feature Writer
The New Age Daily
07.2014 - 06.2017
- Customized brand message to reach and capture target audience interest and drive engagement.
- Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
- Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
Education
Master of Education - Adult Learning and Education
The University of British Columbia
Vancouver, BC2020
Bachelor of Arts - English, Linguistics & Literature
North South University
Bangladesh2017
Skills
- Editorial/Feature Writing
- CRM/MindBody/Acuity/Uplaunch
- Microsoft Office 365
- Outreach/Unbounce/ClickFunnel
- Conflict Management
- Academic Administration
- Training and Development
- Social Media Marketing
- Office Management
- Customer Relations
- Converting Leads
- Profit Target Achievement
- Policy creation
Timeline
Admissions Manager
The Cut Design Fashion Academy
04.2023 - Current
Admissions Advisor
Vancouver Academy of Dramatic Arts
06.2022 - 03.2023
International Sales Director
Admissions Pathway Ltd.
08.2019 - 02.2021
Sales Representative
Kalev Fitness Solution
07.2019 - 06.2022
Senior Marketing Executive
Studynet Pty Ltd.
07.2018 - 03.2019
Brand/Program Manager
Leatherex Footwear Industries Ltd
11.2017 - 04.2018
Brand Developer
Japan Tobacco International, JTI
12.2016 - 12.2018
Senior Content Writer
FeedFond
05.2016 - 01.2021
Senior Feature Writer
The New Age Daily
07.2014 - 06.2017
Master of Education - Adult Learning and Education
The University of British Columbia
Bachelor of Arts - English, Linguistics & Literature
North South University
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