Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alondra Regalado

Delano

Summary

Dynamic Customer Service Representative with a proven track record at Williams Sonoma Inc., excelling in complaint resolution and customer relations. Adept at product education and order fulfillment, I consistently exceeded service level expectations while maintaining up-to-date product knowledge, ensuring swift resolution of inquiries and enhancing customer satisfaction.

Work History

Customer Service Representative

Williams Sonoma Inc.
09.2024 - 10.2024
  • Responded to customer requests for products, services, and company information.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Maintained up-to-date knowledge of product and service changes.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

High School Diploma -

Cesar Chavez High School
Delano, CA
06-2015

Skills

  • Complaint resolution
  • Account updating
  • Prioritization
  • Customer relations
  • Product education
  • Time management
  • Computer proficiency
  • Order fulfillment
  • Task prioritization

Languages

Spanish
Professional Working

Timeline

Customer Service Representative

Williams Sonoma Inc.
09.2024 - 10.2024

High School Diploma -

Cesar Chavez High School
Alondra Regalado