Alondra Baltazar
Manteca
Summary
Experienced Front Oce Receptionist with exceptional customer service skills and prociency in managing multiple tasks simultaneously. Known for maintaining a professional and welcoming environment, while ensuring ecient operations.
Overview
7
7
years of professional experience
Work History
FRONT OFFICE RECEPTIONIST
Manteca Auto Body
01.2018 - Current
- 2+ years of experience in a fast-paced front desk receptionist role
- Proficient in multi-line phone systems and email correspondence
- Skilled in handling various administrative tasks and scheduling appointments
- Exceptional customer service skills and ability to maintain a professional demeanor
Veterinary Receptionist
Companion Pet Hospital
05.2024 - 02.2025
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Entered data from pet records and office visits into computer system.
- Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
CASHIER
Burlington Coat Factory
01.2020 - 12.2020
- Developed positive relations with customers
- Handled cash and card operations
- Greeted customers upon arrival
- Answered store phone calls
- Responsible for dismantling, organizing, and cleaning register station after close and during working hours
Education
ASSOCIATES - Business Administration And Management
Modesto Junior College
Modesto, CA02.2025
DIPLOMA -
East Union High School
Manteca, Ca01.2020
Skills
- Bilingual
- Time management and scheduling
- Problem-solving
- Customer service
- Multitasking
- Communication
- Scheduling
- Organization
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Receptionist
Companion Pet Hospital
05.2024 - 02.2025
CASHIER
Burlington Coat Factory
01.2020 - 12.2020
FRONT OFFICE RECEPTIONIST
Manteca Auto Body
01.2018 - Current
DIPLOMA -
East Union High School
ASSOCIATES - Business Administration And Management
Modesto Junior College
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