Alma Kalaj
Oakville,ON
Summary
Dynamic Beauty Consultant with a proven track record in product knowledge, visual merchandising, and exceptional customer service. Committed to enhancing customer experiences and driving sales through personalized recommendations and engaging displays.
Overview
30
30
years of professional experience
Work History
Beauty Consultant/Cosmetic Counter Manager
Hudsons Bay
Mississauga, Ontario
2018.04 - 2025.03
- Assisted customers in selecting beauty products and providing personalized recommendations.
- Demonstrated product usage techniques to enhance customer understanding and satisfaction.
- Maintained an organized and visually appealing product display to attract customers.
- Participated in team meetings to discuss new promotions and product launches.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Kept up-to-date with beauty trends to offer informed advice to customers.
- Developed sales strategies to promote new products to clients.
Sales Associate/ Coordinator
Sears
Mississauga, Ontario
2017.04 - 2018.02
- Assisted customers in product selection and provided personalized recommendations.
- Organized merchandise displays to enhance store layout and customer experience.
- Collaborated with team members to maintain stock levels and ensure product availability.
- Operated point-of-sale system to process transactions efficiently and accurately.
Cashier
Wendys
Oakville, Ontario
2016.08 - 2016.11
- Processed customer transactions efficiently and accurately at fast-food restaurant.
Assistant
First Impression Custom Painting
Mississauga, Ontario
2008.08 - 2016.11
- Supported client communications and maintained professional relationships.
- Organized and maintained filing systems for documents and records.
General Worker and Inspector
Mayco Plastic USA
Michigan
2002.05 - 2008.11
- Operated machinery to assemble components efficiently on production lines.
- Conducted quality checks to ensure products met safety standards.
Cashier
Meijer's
Michigan
1998.01 - 2002.10
- Processed customer transactions efficiently at Meijer's checkout stations.
Cleaner
Plush Pocket
Michigan
1995.09 - 1998.06
- Maintained cleanliness of common areas and restrooms to ensure a hygienic environment.
Education
High School Diploma -
Dede Gjonluli
Shkoder, Albania1993-09
Skills
- Product knowledge
- Visual merchandising
- Sales strategy
- Customer engagement
- Retail operations
- Inventory management
- Promotion coordination
- Customer relationship management
- Makeup application
- Maintaining client records
- Team collaboration
Timeline
Beauty Consultant/Cosmetic Counter Manager
Hudsons Bay
2018.04 - 2025.03
Sales Associate/ Coordinator
Sears
2017.04 - 2018.02
Cashier
Wendys
2016.08 - 2016.11
Assistant
First Impression Custom Painting
2008.08 - 2016.11
General Worker and Inspector
Mayco Plastic USA
2002.05 - 2008.11
Cashier
Meijer's
1998.01 - 2002.10
Cleaner
Plush Pocket
1995.09 - 1998.06
High School Diploma -
Dede Gjonluli