Vittoria Belfiore
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Cosmetic Counter Manager
Holt Renfrew
Mississauga, Ontario
08.2023 - 12.2024
- Assisted customers in selecting beauty products and skincare solutions.
- Maintained an organized and visually appealing cosmetic display.
- Provided product knowledge training to new staff members.
- Supported inventory management by tracking stock levels and orders.
Retail Sales Associate
Nordstrom
Toronto, Ontario
10.2018 - 06.2023
- Assisted customers with product selection and provided personalized service.
- Collaborated with team members to restock merchandise on the sales floor.
- Operated point-of-sale system for efficient transaction processing.
- Participated in promotional events to enhance product visibility and engagement.
- Greeted customers and provided exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
TB Tax Service
Woodbridge, Ontario
02.1996 - 09.2018
- Assisted customers with inquiries and provided product information.
- Processed transactions accurately and efficiently at the point of sale.
- Resolved customer complaints through effective communication and problem-solving.
- Developed strong customer relationships to encourage repeat business.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Managed returns and exchanges while adhering to company policies consistently.
Education
Bachelor of Arts - Education
Laurentian University
Greater Sudbury, ON04-1995
Skills
- Product knowledge
- Customer service
- Point-of-sale operation
- Promotional event planning
- Communication skills
- Attention to detail
- Time management
- Problem resolution
- Team collaboration
- Stock replenishment
- Customer relationship management
- Visual merchandising
- Inventory management
Affiliations
- enjoy physical activities such as running
- love meeting new people and learning new and interesting crafts
Accomplishments
- Recognition for Excellence Award at TB Tax Services
- Recognition for Meeting and Surpassing Sales Goals
Languages
English
Native/ Bilingual
Italian
Limited
References
References available upon request.
Timeline
Cosmetic Counter Manager
Holt Renfrew
08.2023 - 12.2024
Retail Sales Associate
Nordstrom
10.2018 - 06.2023
Customer Service Representative
TB Tax Service
02.1996 - 09.2018
Bachelor of Arts - Education
Laurentian University
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