Alma Gomez
Reedley
Summary
Professional medical assistant with strong background in front office operations and patient care. Proven ability to coordinate effectively with healthcare teams and adapt to evolving needs. Skilled in scheduling, patient communication, and electronic health records management. Known for reliability, efficiency, and results-driven approach.
Experienced with patient coordination, record management, and front office operations. Utilizes strong organizational skills to ensure efficient workflow and patient satisfaction. Knowledge of administrative procedures and effective communication techniques to support healthcare teams.
Overview
2027
2027
years of professional experience
Work History
Dental Receptionist
A&N Joshi Dental Group
Fresno, CA
10.2025 - 03.2026
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Provided excellent customer service by addressing patient inquiries and concerns effectively.
- Assisted in maintaining accurate patient records using dental management software.
- Coordinated insurance verification and patient billing processes for streamlined operations.
Front office & Back office
Dimatera Maria L DDS
Sanger, CA
07.2022 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Stocker
Walmart
Selma, CA
11.2021 - 07.2022
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, tracking stock levels and replenishing items as needed.
Representative, Front office
Dental Office for Dr. Joe Z. Liang D.D.S.
Pleasant Hill, CA
08.2021 - 11.2021
- Assisted with patient scheduling and appointment confirmations to optimize office workflow.
- Collected patient information and maintained accurate records in electronic health systems.
- Supported billing processes by verifying insurance claims and coordinating payment collections efficiently.
Cashier
Tacobell
Reedley
07.2018 - 08.2021
- Managed cash register operations, including balancing cash drawers at shift end.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Provided excellent customer service by addressing inquiries and resolving complaints promptly.
Packer
Moonlight (Packing House ) Seasonal
Reedley
05.2018 - 08.2018
- Operated packing machinery to efficiently package products for shipment.
- Inspected products for quality assurance and compliance with standards.
- Trained new employees on packing procedures and equipment usage.
Back office
Kings Industrial Medical Centers
12.2021 - 02.2022
- Right next to Bank of America: back office for 2 months.
Front office medical assistant
Central California Cardiovascular Center
Selma, CA
- I would greet the patients, get them checked in. I would also input their medications onto their account, and call in their prescription to their pharmacy. I would also be training in the back office bringing patients back to the exam rooms, taking and recording vital signs, and asking patients questions about their symptoms, concerns, and medical history.
Education
Medical Assistant -
UEI College
Fresno08-2021
High School Diploma - undefined
Reedley Adult High School
Reedley07-2018
Skills
- CPR / AED certification
- EKG & Spirometry procedures
- Injections & dosage calculations
- Sterilization, instrument prep & room setup
- Vital signs measurement & patient histories
- Biohazard disposal
- Medical terminology
- Electronic Health Records (EHR) management
- Insurance billing & coding (ICD-10, CPT)
- Medical filing and HIPAA compliance
- Appointment scheduling & telephone techniques
- Microsoft Office (Word, Excel, PowerPoint)
- Excellent customer service
- Organizational skills & attention to detail
- Time management & multitasking
- Professionalism and confidentiality (HIPAA-aware)
- Front desk operations
- Medical reception
- HIPAA compliance
- Patient confidentiality
- Office administration
- Patient scheduling
- Patient registration
LANGUAGES
English and Beginner Spanish
Timeline
Dental Receptionist
A&N Joshi Dental Group
10.2025 - 03.2026
Front office & Back office
Dimatera Maria L DDS
07.2022 - 10.2025
Back office
Kings Industrial Medical Centers
12.2021 - 02.2022
Stocker
Walmart
11.2021 - 07.2022
Representative, Front office
Dental Office for Dr. Joe Z. Liang D.D.S.
08.2021 - 11.2021
Cashier
Tacobell
07.2018 - 08.2021
Packer
Moonlight (Packing House ) Seasonal
05.2018 - 08.2018
High School Diploma - undefined
Reedley Adult High School
Front office medical assistant
Central California Cardiovascular Center
Medical Assistant -
UEI College