ALMA GARCIA
Toronto,Canada
Summary
Dynamic professional with extensive experience at Bell Canada, excelling in report generation and event coordination. Proven ability to enhance productivity through effective calendar management and administrative support. Recognized for maintaining confidentiality and delivering exceptional results in fast-paced environments, ensuring seamless operations and stakeholder satisfaction.
Overview
28
28
years of professional experience
Work History
Executive Assistant
BELL CANADA
08.2007 - 11.2025
- Assisted the SVP and VPs from the law department.
- Ensured efficient completion of all planning and scheduling activities.
- Maintained confidentiality while exercising discretion and diplomacy.
- Proactively managed daily appointments and calendars to enhance productivity.
- Prepared and issued daily correspondence to facilitate communication.
- Arranged and booked travel as required to support legal activities.
- Managed expense reports, ensuring accuracy and timeliness.
- Ordered office supplies and maintained legal filing system for organizational efficiency.
- Provided administrative backup support within department as needed.
Compensation Analyst
BELL CANADA
08.2006 - 08.2007
- Updated weekly and monthly sales reports for sales and finance departments.
- Prepared detailed sales reports upon departmental requests.
- Resolved issues related to compensation payments through thorough investigation.
- Provided necessary support to associate director as required.
Events Coordinator
BELL CANADA
06.2006 - 08.2006
- Coordinated internal employee events for process transformation department to enhance engagement.
- Managed on-site logistical requirements to ensure smooth event execution.
- Gathered venue information and objectives to initiate comprehensive planning.
- Generated reports for training coaches, detailing event-related statistics.
- Monitored event expenses and updated participant data as needed.
- Facilitated interviewing process for recent graduates seeking work experience.
Database Reporting Analyst
BELL CANADA
06.2005 - 03.2006
- Analyzed requirements and allocated resources for each report request in business systems and technology department.
- Coordinated meetings to address issues from submitted requests.
- Produced daily, weekly, and monthly reports using Microsoft Access, Excel, and basic SQL queries.
- Provided necessary database support to enhance operational efficiency.
- Maintained BST inbox ensuring timely action on each user request.
- Resolved Cognos issues encountered by users accessing the database.
- Tracked all requests to ensure delivery according to user due dates.
Database Analyst
BELL TV
11.2003 - 06.2005
- Produced daily, weekly, and monthly Prism reports for sales operations department.
- Managed mass and individual prepaid Prism envelope requests efficiently.
- Maintained incoming Bell ExpressVu agreements to ensure compliance.
- Provided necessary support to staff as required.
- Updated team vacation schedules and maintained office supplies effectively.
Inventory Analyst/Administrative Assistant
BELL CANADA
10.1997 - 11.2002
- Maintained vendor database for over 7,000 retailers, ensuring data accuracy and relevance.
- Investigated and corrected inventory discrepancies in the commission system promptly.
- Communicated retailer profile updates to finance, legal, and field representatives.
- Collaborated with distributors and senior management on data issues resolution.
- Coordinated weekly shipping inventory files with partners for accurate commission payments.
- Processed distributor shipping reports per director and field manager requests.
- Ordered office supplies efficiently, supporting departmental operations.
Education
Business Analyst Certification -
Schulich School of Business
02.2026
Oracle9i: A Comprehensive Hands-On Introduction -
Learning Tree International
01.2006
Office Administration Diploma -
Seneca College of Applied Arts and Technology
01.1996
Ontario Secondary School Diploma -
Central Commerce Collegiate
01.1995
Skills
- Report generation
- Event coordination
- Administrative support
- Effective communication
- Project management
- Travel administration
- Information confidentiality
- Executive support
- Proofreading
- Mail management
- Microsoft Excel
- Office administration
- Filing and data archiving
- Travel coordination
- Office management
- File organization
- Calendar management
- Travel arrangements
- Document preparation
- Expense reporting
- Legal administrative support
- Invoice processing
- Conference planning
- Schedule & calendar planning
- Mail handling
- Scheduling
- Excel spreadsheets
- Email management
- Advanced MS office suite
References
Available upon request
Timeline
Executive Assistant
BELL CANADA
08.2007 - 11.2025
Compensation Analyst
BELL CANADA
08.2006 - 08.2007
Events Coordinator
BELL CANADA
06.2006 - 08.2006
Database Reporting Analyst
BELL CANADA
06.2005 - 03.2006
Database Analyst
BELL TV
11.2003 - 06.2005
Inventory Analyst/Administrative Assistant
BELL CANADA
10.1997 - 11.2002
Business Analyst Certification -
Schulich School of Business
Oracle9i: A Comprehensive Hands-On Introduction -
Learning Tree International
Office Administration Diploma -
Seneca College of Applied Arts and Technology
Ontario Secondary School Diploma -
Central Commerce Collegiate