Allyssa Denisse Agbanlog
10757 75 Ave NW,AB
Summary
A university student that is seeking a full time or part time job. Excellent communication and interpersonal skills with a friendly and approachable demeanor. Seeking for a position where I can contribute my skills and experience to provide outstanding service and contribute to the success of the team.Offering great computer, customer service and collaboration skills.
Overview
2
2
years of professional experience
Work History
Member Experience Associate
Movati Athletic
04.2024 - Current
- Maintained detailed records of member interactions, ensuring accurate follow-up and timely resolution of issues.
- Contributed to the development of new initiatives aimed at enhancing the overall member experience offering.
- Educated members on the benefits of various programs and services, increasing engagement levels and retention rates.
- Responded to customer calls and emails to answer questions about products and services.
Retail Sales Associate
UNIQLO
11.2023 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Front Desk Receptionist
Comfort Inn & Suites
04.2023 - 09.2023
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities.
Barista
Safeway
09.2022 - 04.2023
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Received and accurately processed customer payments.
Education
Bachelor Of Design -
University of Alberta
Edmonton, ABCertificate - Digital Marketing
Google
OnlineHigh School Diploma -
Ecole Notre Dame High School
Bonnyville, AB06.2020
Skills
- Has a valid class 5 Driver’s License and access to a reliable vehicle
- Customer service
- Sense of responsibility
- Has a knowledge in Microsoft word, Outlook, Excel, Powerpoint etc
- Cleanliness and organization
- Have strong interpersonal and communication skills
- Willingness to keep learning
- POS System Operation
- Teamwork and Collaboration
- Adobe software proficiency
Timeline
Member Experience Associate
Movati Athletic
04.2024 - Current
Retail Sales Associate
UNIQLO
11.2023 - 08.2024
Front Desk Receptionist
Comfort Inn & Suites
04.2023 - 09.2023
Barista
Safeway
09.2022 - 04.2023
High School Diploma -
Ecole Notre Dame High School
Bachelor Of Design -
University of Alberta
Certificate - Digital Marketing
Google
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