Overview
Work History
Education
Skills
Certification
Languages
Volunteer experience
Port Cares
Timeline
Generic

Ally Di Lapo

Stevensville,Canada

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Guard/Dispatch

Sherkston Shores
Sherkston, ON
05.2024 - Current
  • Patrolled premise, bar and surrounding areas to maintain order and ensure safety
  • Administered first aid when necessary in accordance with training guidelines.
  • Patrolled crowds during events to preserve order and promote security.
  • Respond to alarms, emergency calls, disturbances and other incidents
  • Assisted with medical calls
  • Observed and identified suspicious activities or behaviours
  • Completed detailed and professional incident reports
  • Assisted in emergency situations, coordinating with local authorities when necessary.
  • Documented daily activities and incidents in detailed reports for management review.

Housekeeper

Sherkston Shores
06.2023 - 09.2023
  • Responsible for cleaning trailers - general cleaning, deep cleaning
  • Stocked trailers - responsible for creating inventory listing
  • Worked efficiently with team to meet tight timelines
  • Restocked supplies and amenities to enhance guest experience.
  • Followed safety protocols for chemical handling and equipment use.

Club Attendant

Fit 4 Less
11.2022 - 06.2023
  • Registered new guests with memberships, payments
  • Cleaned and sanitized machines and overall gym facility
  • Assisted guests with machines, equipment, booking tanning/hydro beds
  • Collaborated with team members to enhance overall club operations and member satisfaction.
  • Performed administrative tasks such as filing paperwork, typing documents, entering data into computer systems.

Snack Bar Attendant

Buffalo Canoe Club
06.2022 - 09.2022
  • Provided attention detailed customer service in a fast-paced environment
  • Reconciled guest bills, handled customer complaints
  • Prepared meals, kept workplace tidy and organized
  • Responsible for opening and closing the restaurant
  • Collaborated with team members during peak service hours.
  • Trained new employees on job duties such as operating cash registers, preparing foods.

Sales Representative

Rosehill Auction House
06.2021 - 04.2022
  • Provided in store customer service; handled complaints
  • Assisted customers with online pick-ups
  • Research online products, created advertisement
  • Responsible for product quality control
  • Provided feedback on customer preferences to improve inventory selection.
  • Resolved client inquiries and issues promptly to maintain satisfaction levels.

Education

Police Foundations -

Niagara College
Welland, Ontario
06-2025

Police Foundations -

Conestoga
Kitchener, Ontario
04-2024

OSSD Diploma -

Lakeshore Catholic High School
Port Colborne, Ontario
06-2023

Skills

  • Dependable
  • Hardworking
  • Problem solving
  • Safety mindset
  • Self-aware
  • First aid certified
  • Work ethic
  • Verbal and written communication
  • De-escalation techniques
  • Positive attitude
  • Conflict resolution
  • Report writing
  • Time management
  • Crisis management

Certification

  • Valid Ontario G Class Licence
  • Pleasure Craft Operator's Certification
  • Security Guard Licence
  • First Aid and CPR Certification
  • Smart Serve Certification
  • Dual Citizenship - USA/Canada
  • Advanced small pilots license transport Canada

Languages

French
Limited

Volunteer experience

Niagara Falls community clean and sweep

  • participated in multiple community clean clean ups, involving team work, planning, communication, and leadership
  • used situational awareness, to identify problem areas, collect debris, and ensure a safe and clean environment
  • took initiative in maintaing a clean environment for the residents in my communitiy

Port Cares

  • Interacted with diverse community members respectfully, developing communication skills and a strong sense of compassion and public service.
  • Maintained organization and cleanliness of storage areas, demonstrating responsibility, attention to detail, and adherence to safety standards.
  • Collaborated with volunteers and staff to ensure smooth daily operations, building teamwork, reliability, and problem-solving skills in a fast-paced environment.

Timeline

Security Guard/Dispatch

Sherkston Shores
05.2024 - Current

Housekeeper

Sherkston Shores
06.2023 - 09.2023

Club Attendant

Fit 4 Less
11.2022 - 06.2023

Snack Bar Attendant

Buffalo Canoe Club
06.2022 - 09.2022

Sales Representative

Rosehill Auction House
06.2021 - 04.2022

Police Foundations -

Niagara College

Police Foundations -

Conestoga

OSSD Diploma -

Lakeshore Catholic High School

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Ally Di Lapo