Allison Ford
Penhold,AB
Summary
Skilled in relationship building and multitasking, adept at personalizing services to meet customer needs while efficiently managing high-volume periods. Demonstrates a professional appearance and hospitality expertise, significantly improving customer experiences.
Overview
13
13
years of professional experience
Work History
Hairstylist
Hairbyallieford
09.2018 - Current
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Built a loyal clientele through exceptional customer service and attention to detail
Server
Mr.Mikes
09.2019 - 05.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Hairstylist
Sharper Image Hair Design
11.2014 - 09.2018
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Host
Boston Pizza Restaurant
12.2011 - 01.2014
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts..
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Mc College
Red Deer, AB01-2014
High School Diploma -
Olds High School
Olds, AB01-2013
Skills
- Detail-orientated
- Relationship building and management
- Professional appearance
- Hospitality service expertise
- Customer service
- Multitasking and organization
Timeline
Server
Mr.Mikes
09.2019 - 05.2020
Hairstylist
Hairbyallieford
09.2018 - Current
Hairstylist
Sharper Image Hair Design
11.2014 - 09.2018
Host
Boston Pizza Restaurant
12.2011 - 01.2014
Mc College
High School Diploma -
Olds High School
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